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Dell Latitude "plugged in, not charging" and blinking orange battery symbol on Windows 10
I have a Dell Latitude that was working fine until recently when all of a sudden the battery light started blinking orange and the battery would no longer charge. It says it's "plugged in, not charging" and I've tried to shut down-disconnect the adapter-remove battery-reconnect the charger-turn on-uninstall the Microsoft ACPI-Compliant Control Method Battery-shut down-insert battery-turn on, but nothing has worked so far. Also, when I turn on the laptop, it turns on and off a couple of times before starting fully.
I tried to use a different battery, which shows a white light but still doesn't charge. Not sure what happened since it was working fine before.
DELL-Akshatha M
2 Intern
2 Intern
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April 10th, 2017 10:00
Hi,
Thank you for writing to Dell Community Forum.
If you boot into BIOS <,F2>, what is the status of the battery / adapter listed as?
Please try to update BIOS to the latest available version from Dell Support site.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information