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Mouse doesn't work even after injecting Touchpad Drivers to winpe
Hello Team,
With the new models 5580/5480 I have observation that the machine Touchpad /Mouse doesn't work although with external mouse we can make it work during the WINPE mode .
I tried injecting the keyboard/Touchpad drivers to my winPE but still it doesn't recognize unless the OS with the drivers is fully loaded. Your suggestion would be really required here.
6e generation Intel® Core™ i5 (Intel Core i5-6600 ) windows 7 where I am trying Win7 On it.
Nic recognizes the Task sequence well but to select I use "Tab Key" of keyboard but the mouse or touchpad doesn't work unless Full OS and Drivers are installed .
Please suggest which driver is missing as in Dell downloads I couldn't find any relevant file.
Regards,
Lucky
Dan-H
1.2K Posts
0
June 3rd, 2017 12:00
I suggest the laptop forum for inspiron laptop questions.
Lucky121
13 Posts
0
June 3rd, 2017 15:00
Nope , that's Latitude Models....
adamjbarnard
4 Posts
0
June 7th, 2017 09:00
I have the same issue WINPE10 windows 10 x64, in win PE I have to use the keyboard to select the task sequence/name machine etc. Has dell provided an update?
Lucky121
13 Posts
0
June 8th, 2017 03:00
Unfortunately still have not received any inputs from DELL :(
adamjbarnard
4 Posts
0
June 8th, 2017 05:00
Dell please provide an update on this?
Lucky121
13 Posts
0
June 27th, 2017 13:00
Dell ,we would request if there are any know issue or fix with some drivers released then do Update us.
Rav89
1 Message
0
July 7th, 2017 07:00
Have you guys had any luck with this? I have a 5480 and I'm running into the same issue. Touchpad not working in PE. I also tried the Win10 PE and no luck.
nansari
2 Posts
0
July 7th, 2017 12:00
Anyone get an answer to this?
Lucky121
13 Posts
0
July 7th, 2017 16:00
Unfortunately No and Following on support case that also didn't help !! I am not sure if dell really is looking to fix the problems that we all face and are serious about it ..
If any one receive any updated or fix please share us in this forum with all .
Thanks in advance !!
nansari
2 Posts
0
July 13th, 2017 07:00
The workaround I am using is to create a package with the IO Driver and then making our boot disk (flash drive) have a pre-start command with the installation and then including the package
"\\..\Drivers\DellLatitude\E5580\IO\SetupSerialIO.exe -s"
AJStevens
2 Posts
0
July 26th, 2017 08:00
Hi, I'm also struggling to get TouchPad working for 5480/7280 models in WinPE 3.0 (Windows 7 based), to deploy Windows 7, we're not wanting to use WinPE 10 yet as that has other problems for us.
6th gen processor
Included NIC, touchpad and chipset drivers in WinPE, checking devices for some reason they appear as "PCI Data Acquisition and Signal Processing Controller" but change name to the correct when restarted "Intel(R) Serial IO I2C Host Controller - 9D60" (61 and 62), but still didn't get the touchpad working.
Anyone had any success with this?
adamjbarnard
4 Posts
0
July 28th, 2017 09:00
hey guys, ive fixed this, I created a brand new boot image using the latest ADK 10.0.1493.0 and no longer get this issue.
Thanks Dell for your response........... or lack of
xtian08
1 Message
1
August 7th, 2017 11:00
Its a known issue see this KB - www.dell.com/.../touchpad-not-working-on-latitude-xx80-with-skylake-processors-and-windows-7-installed
I have win10 so i inject this first -
Then inject your touchpad drive found in the cab family driver