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10467

April 22nd, 2017 13:00

DELL XPS DESKTOP: NO BOOT DEVICE FOUND

Hello, 

My computer dell desktop XPS has been working normally until yesterday. 

I keep getting this error message when i turn on my computer: 

No boot device available

SATA 0: Installed

SATA 1: Installed

SATA 2: NONE

SATA 3: NONE

SATA 4: NONE

SATA 5: Installed

Strike the F1 key to retry reboot, F2 to run the setup utility. 

I restarted my computer many times and i still keep getting this error message. 

Please help, Thank you!

Tim

3 Apprentice

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4.3K Posts

April 22nd, 2017 20:00

The listing shows you have 3 SATA devices installed.  Have you checked the Bios to make sure your Boot drive is still selected as primary?  Have you tried the F12 key during boot to open and then select the correct boot device.

We have seen many folks that have lost the Boot Device.  It seems to be happening for different reasons but one reason is due to some updates being installed.  Do you know of any updates installed whether from Dell or Windows?

532 Posts

April 24th, 2017 23:00

Hi,


Welcome to our community.


We’ll surely try assist you. Please try the below mentioned steps and check if the issue re-occurs.


1> Power ON the machine,

2> Tap F2 key on the startup Dell logo, it takes you to the BIOS screen.

3> Move to Boot tab=> Boot list options=> change the option from "Legacy" to "UEFI".

4> Restart the machine, it should load fine to Windows.


Let us know if this helped.



1 Message

May 22nd, 2017 22:00

I am having the same issue since I did updates on mine two days ago. Will not operate past start up screen and saying no bootable device.

1 Message

September 30th, 2021 14:00

Hi, I'm having the same issue. I power on my computer and get

no boot device available.

SATA 1: None

SATA 2: None

SATA 3: installed

SATA 4: installed.

I tried to follow the directions above, but I couldn't find the boot tab or boot list options.

1 Message

April 26th, 2022 10:00

I have a similar issue but when I power the machine off and back on it boots. This is also on Windows 11. If I hit the continue button on the error screen, it tries to pxe boot.

Spoke with Dell support, waiste of time!

July 22nd, 2022 01:00

Performs a CMOS memory (BIOS) reset.

Turn off your PC and unplug the power cord from the power supply.
Press the power button for 10 seconds to discharge the residual energy. Open the
case and find the 2032 coin battery on the motherboard. Remove the
battery for at least 5 minutes. Install it again, connect it to the main and turn on your PC.

 

Check if this helps you.
James

49 Posts

August 15th, 2022 23:00

This occurs if device bios boot sequence is set to Legacy mode on a Dell Precision, PowerEdge, or OptiPlex system. If the operating system is installed in Legacy mode, the error message appears when you reboot/restart the system.

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