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November 10th, 2016 16:00

Venue 8 3830 dead

My tablet died a couple of months ago, i've tried starting it up with or without battery, tried all button configurations for restore or anything, the only response i get is when plugged in to my computer + volume up, it sounds like something connected into the computer but only on device manager apears "Cloverview". In every other way is completly dead.

Now the question is, is there something i could do to make it live again or I should give her an honorary funeral?

ps: english is not my native language, so, sorry if i've wrote something wrong.

5 Practitioner

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274.2K Posts

November 11th, 2016 01:00

Hi,

Thank you for writing to us!

There are a few steps that you can try:

1- Plug the adapter in and try to power the tablet on with and without the battery.

2- Keep the charger plugged in and hold down the power and volume up and down buttons.

3- when you plug the tablet to a system does the system read that there is device plugged it.

Kindly private message the service tag and email address.

Thanks

Robin

2 Posts

November 13th, 2016 19:00

I am having the same issue,  the tablet started the newest android update when i turned it on a few days ago. says it was optimizing 1 of 32,  then the tablet goes black. I get no response from using power + volume up or trying power +volume down.  If it tries to turn on, it displays the "intel" then flickers and displays the intel logo again, then goes black. Sometimes i get get it to show the battery meter, but nothing else. i cant get to the boot menu.  I love this tablet, but i dont know why it cant handle the latest android update from this month November 2016

5 Practitioner

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274.2K Posts

November 15th, 2016 04:00

Hi Wymema,

Thank you for writing to us!

Let the battery drain completely please dont plug it into the charger once that is done kindly follow the steps mention in the above post and also private message the service tag and email address.

Thanks

Robin

5 Practitioner

 • 

274.2K Posts

July 29th, 2017 05:00

I have this problem, too, help me please!!!

My tablet died, i've tried starting it up with or without battery, tried all button configurations for restore or anything, the only response i get is when plugged in to my computer + volume up, it sounds like something connected into the computer but only on device manager apears "Cloverview". In every other way is completly dead.

Now the question is, is there something i could do to make it live again or I should give her an honorary funeral?

ps: english is not my native language, so, sorry if i've wrote something wrong.

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