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3.5 mm headphone jack won't fit in headphone/mic combo jack.
Hi, I just bought a dell 5567 laptop. The problem is that when I try to connect ordinary 3.5mm earphones to my laptop's headphone port it doesn't go all the way in. Do I need an adapter for this?
Jim Coates
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April 23rd, 2017 15:00
No it should go in. We have been getting reports of tight jacks. Don't know if it's a quality control issue. Try some different ones and insert more firmly than normally.
If none will go in all the way, but you do hear the audio, I wouldn't be too concerned. If not getting audio (the selection popup does not appear) because it won't go in, then contact tech support or send it back.