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Dell Inspiron 13 7000 - Runs diagnostic mode after waking from sleep
Hello,
This 2-in-1 laptop is starting diagnostic mode after waking from sleep. It's not doing this after a reboot but only after being asleep.
Once the diagnostic runs (without errors), I'm able to use the machine again. It's more inconvenient than anything else.
Is this just a sign of failing hardware? I ask because it's also having audio issues, for which I've already started another thread in the Audio forum.
Please help and thank you.
Dell-Brad L
Community Manager
Community Manager
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July 25th, 2017 09:00
Hi there, can you Private Message me your Service Tag on the system? Also, have you tried running diagnostics independently of the times it does it by itself? I would recommend running extended diags (if you haven't already, this can be done by pressing F12 at the Dell screen before Windows loads). On a side note, you're right this could be a sign of a hardware issue but hopefully it is something else.
Best regards,
Brad