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November 13th, 2016 13:00

Dell Inspiron 7710 warranty

Hello.

Cant find right section so ill ask here.

I bought new laptop from business on allegro in Poland(something like ebay)

It has NBD warranty in USA to 2019 but seller dont have ID of previous owner.

There is any way that i could change warranty location?

Would be a proof of purchase solve the problem or i should just return this laptop because it cant be done?

2 Posts

November 17th, 2016 07:00

Someone?

2K Posts

November 17th, 2016 12:00

Hi MACIEK_PL,

What is the exact system model?

If the system has NBD warranty, then it can be transferred to another country as part of International warranty policy. 

Fill up the ownership transfer form here - http://dell.to/1KpVTpc

Having said this, you would need a copy of the invoice. If not, at least manage to obtain the original owner info as it is required to help with warranty support and you would need that info while filling up the transfer form.

Let us know if you have any other queries.

9 Legend

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87.5K Posts

November 17th, 2016 15:00

You need to either find the registered owner and have them initiate a transfer of ownership, or insist on a refund.

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