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November 14th, 2016 11:00

Mobile Broadband on Precision M6800 - is it possible?

Contacted Dell about purchasing a WWAN card for Verizon for my Precision M6800.  They told me to buy the 5802 LTE/4G Mobile Broadband Mini-Card.  After purchasing / installing the card, I can't find any drivers for it that will install on the Precision M6800.  Every installation comes up with notification "This is not a DELL system".  

After 2 hours on support with them, was informed that the 5802 is not compatible, and that I would need the 5808 instead.  Except the 5808 is a different physical size / shape and will not fit into the Precision M6800. 

So, has anybody been able to get a Mobile Broadband card to work on a Precision M6800?  If so, what did you use and how did you do it?

Thanks,

-Devin.

Community Manager

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2.3K Posts

November 16th, 2016 10:00

Here is also a direct link to Dell for the DW5808 that also shows it as compatible with the m6800.

-Brad

Community Manager

 • 

2.3K Posts

November 16th, 2016 10:00

Hi Devin,

 

Not sure if you still needed help with this, but I looked into this a bit and from the looks of it you would want the DW5808. I understand what you're saying about it not fitting but that is because the DW5808 comes in 2 versions, the DW5808e which is a ngff card (which I am assuming wouldn't fit unless there was a revision of your motherboard that I am not aware of), and the DW5808 which comes in the Mini PCI Express (which is the same form factor as the DW5802). Let me know if you're seeing the same thing (I have attached links below detailing this).

 

Here is an image of the DW5808e that I do not think will fit (since it is NGFF), and here is one of the DW5808 that should fit and even has drivers for your system (under the m6800 model). If you do order the 5808 make sure it is specific to Verizon (I think this is the only version but just just wanted you to be careful).

 

Let me know if you're seeing the same thing (regarding the different cards), and bear with me, this is not my area of expertise but thought I would try to see if I could help out.

 

Best regards,

Brad 

8 Posts

November 16th, 2016 11:00

THANK YOU THANK YOU THANK YOU THANK YOU!!!!!!!  

Community Manager

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2.3K Posts

November 17th, 2016 22:00

You're welcome! Glad to have helped!  

Best regards,

Brad

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