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November 15th, 2016 00:00

laptop battery

2 days back I bought dell laptop battery for my inspiron 15R 5520.

the battery code is CN-0NH6K9-48630-66D-O0TU-A02

Can you please tell me if it is original and how old thr battery is ?

and now it is not charging

November 15th, 2016 02:00

Hi amitpj,

Thank you for reaching out to Dell Community Forum.

The battery serial number CN-0NH6K9-48630-66D-O0TU-A02 is a valid Dell part and 5 months old.

Please boot into BIOS and check what is the status of the battery listed as.

Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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