Unsolved
This post is more than 5 years old
1 Rookie
•
2 Posts
0
23634
Check whether my battery is original or fake
Hello Team,
I just bought DELL battery online and want to check whether it is original or fake. Here is the part number that is on the box 4YRJH.
The problem with battery is that it shows 60% and next moment it is 8%.
Regards
Kranti
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
March 22nd, 2017 07:00
If it was purchased from Dell, it's genuine and carries a 12-month warranty.
If it was purchased anywhere else, contact the vendor to find out - only they can tell you.
KrantiM
1 Rookie
1 Rookie
•
2 Posts
0
March 22nd, 2017 07:00
But I read it on this site that by looking at the part number you can say whether its genuine or fake.
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
March 22nd, 2017 08:00
A counterfeiter can print fake battery labels using a real Dell serial number from another Dell battery. If you did not purchase the battery directly from Dell, there is no way to know if it is a Dell battery or a counterfeit.
ejn63
9 Legend
9 Legend
•
87.5K Posts
0
March 22nd, 2017 10:00
If it is an original battery, it could also be up to seven years old, which is about the age of the system that it's designed for.
The Dell part number is only a small part of a long alphanumeric string that includes the date code (date of manufacture). It will start with CN, KR, JP etc -- depending on where the battery was assembled. If that's missing from the battery label, the battery is almost certainly rebuilt or third party.
jehmin
18 Posts
0
March 22nd, 2017 10:00
it could be a real battery with dead cells....