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Inspiron 7352 laptop AC power adapter type cannot be determined
Sometimes the message says connect a Dell 45w adapter or higher. That is what I use. It's the original adapter. I've also received a message to use a 35w adapter. Sometimes it tells me to press F1 if I want to continue anyway.
Any suggestions?
ejn63
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March 28th, 2017 10:00
If they did not try it (and you haven't), replace the DC jack:
www.parts-people.com/index.php
That may well solve the problem. If it does not, the mainboard is faulty and would need to be replaced.
The boards run in the $130-150 range depending on which CPU you have - if you can replace the board yourself, the repair won't be extremely expensive. If you cannot, add another $75-100 for labor for a shop to replace the board.
ejn63
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March 24th, 2017 18:00
First thing to try is a new OEM Dell AC adapter. If that doesn't solve the problem, replace the DC power jack:
www.parts-people.com/index.php
And if that doesn't solve the problem, replace the mainboard.
DELL-Chris M
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March 28th, 2017 08:00
When are you seeing these AC adapter messages? On boot or in the operating system? How long have you had this PC?
Lawgirlhouston
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March 28th, 2017 10:00
This is happening when I power it on. I bought this laptop in August 2015 so it is out of warranty. It is not the power cord. So I was told it is likely the mother board at Micro Center. What would you suggest?
Lawgirlhouston
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April 10th, 2017 12:00
Chris, Dell wants to charge $90 to send me an input jack to install myself which I have never done. They said it could still be the motherboard which would cost a minimum of $259. That just seems outrageous for a laptop that is a year and a half old.
Lawgirlhouston
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April 10th, 2017 12:00
Thanks so much. I will try and do it myself.