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October 19th, 2017 19:00

New Inspiron 13 7000 Touch 7370 Wifi slower???

I should be getting at least 40 Mbps and get that speed on my MacBook and Desktop, they are located far away in other rooms while my Dell is just 5 feet away from router. I have troubleshooted myself and ran the Dell system diagnostic: 

 

Card properties: 

SSID: KingJohn
Protocol: 802.11ac
Security type: WPA2-Personal
Network band: 5 GHz
Network channel: 36
IPv6 address: 2601:201:4300:75a1::e875
2601:201:4300:75a1:a83d:4d45:8d34:748c
IPv6 DNS servers: 2001:558:feed::1
2001:558:feed::2
IPv4 address: 10.0.0.219
IPv4 DNS servers: 75.75.75.75
75.75.76.76
Manufacturer: Intel Corporation
Description: Intel(R) Dual Band Wireless-AC 7265
Driver version: 19.50.1.6
















30 Posts

October 19th, 2017 20:00

Hi GM619, your WIFI is slower most probably due to Dell system preinstalled internet software such as SmartByte. Do disable the SmartByte, restart the computer and try the internet speed test again.

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30 Posts

October 19th, 2017 21:00

Thank you so much, getting 64 Mbps now. I should have known it was some pre-installed bloatware!

1 Message

November 17th, 2017 20:00

THANK YOU! This save my day!!

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