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June 7th, 2016 08:00

Poweredge R710 Harddisk Failed

Hi,


I am Alexander Siahaan, I have an failed disk on our RAID 5. How can I order new disk ? because I could not ask the Dell Hotline Number due to the expired Warranty.


By exchanging the failed disk, can I simply plug out the disk and plug in the new one ? Or should I disable it first and how? I could not find to disable it through OpenManage Server Admin

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June 8th, 2016 00:00

Hi Alexander,

thanks for your request here. You can buy a replacement hard drive. Just send me the following data in a private message and you will receive a quote via email.

Customer number:
Name:
Email Address:
Phone:
2nd phone:
Fax (if avail):
Company:
Billing address:
Delivery address:










Regarding your question how to disable the drive - you'll find an option to set a drive offline in OMSA. This is what you should do, before you take out the faulty drive. 

You will find this option in System -> Storage -> PERC Controller -> Connector x -> Enclosure (Backplane) -> Physical Disks.

Within this option you can select Offline... in the dropdown next to the RAID disk.

Click on Execute and you're done.

Regards,
Stefan

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