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1 de agosto de 2017 14:00

Switch PowerConnect 5524 em loop

Boa tarde

tenho um switch Dell PowerConnect 5524 TAG 91HK0Z1 que está em looping inicia e reboota. O acesso somente via console que mostra o seguinte erro abaixo:

Poderia me ajudar a resolver o problema?

  Startup Menu

[1]  Download Software
[2]  Erase Flash File
[3]  Password Recovery Procedure
[4]  Set Terminal Baud-Rate
[5]  Stack menu
:emotion-14:  Back
 Enter your choice or press 'ESC' to exit:



Exit from boot menu. Continue with flow.
Preparing to decompress...
 100%
Decompressing SW from image-2
 100%

OK
Running from RAM...

*********************************************************************
*** Running  SW  Ver. 4.1.0.19  Date  11-Jun-2015  Time  10:11:17 ***
*********************************************************************

HW version is 00.00.02
Base Mac address is: f8:b1:56:6d:e8:6c
Dram size is  : 256M bytes
Dram first block size is  : 229376K bytes
Dram first PTR is  : 0x1C00000
Dram second block size is  : 4096K bytes
Dram second PTR is  : 0xFC00000
Flash size is: 16M
01-Oct-2006 10:11:21 %CDB-I-LOADCONFIG: Loading running configuration.
01-Oct-2006 10:11:22 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - PowerConnect 5524
Device 0: GT_98DX4122 (BobCat)

------------------------------------
-- Unit Number 2                  --
------------------------------------

BobCat, Revision(A2), Cpu(800)
01-Oct-2006 10:11:26 %Box-F-UNQ-FAILED: Function UNQP_late_init_hook: Error reading from Port 12. Might be HW problem

***** FATAL ERROR *****
Reporting Task: ROOT.
Software Version: 4.1.0.19 (date  11-Jun-2015 time  10:11:17)
0x19f5cc
0x19c230
0x6e141c
0x4d6070
0x4d6968
0x4d6b3c
0x92d0a8
0x96412c
0x8b5164
0x8b7bbc
0x70a318
0x202ac0
0x1548d8

**************************************************
*****************  SYSTEM RESET  *****************
**************************************************
Boot1 Checksum Test...............................PASS

Boot2 Checksum Test...............................PASS

Flash Image Validation Test.......................PASS



BOOT Software Version 1.0.0.14 Built  02-Apr-2012  18:41:25

                          ##
 ###########            #####        ######        ######
 ##############       #########      ######        ######
 ###############     #########       ######        ######
 ################  ########## ####   ######        ######
 ################ #########  ######  ######        ######
 ########################  ######### ######        ######
 ######   ##############  ########  #######        ######
 ######    ###################### #########        ######
 ######    ####################  ##########        ######
 ######    ###################  ###########        ######
 ######    ################## #############        ######
 ######   #################################        ######
 ################################################# ############
 ################  ################  ############# ############
 ################   ##############   ############# ############
 ###############      ##########     ############# ############
 ##############        ########      ############# ############
 ###########             ####        ############# ############
                          ##


PowerConnect 5524 device with Marvell ARM CPU core. 256 MByte SDRAM.
I-Cache 16 KB. D-Cache 16 KB. L2 Cache 256 KB. Cache Enabled.


MAC Address   :  f8:b1:56:6d:e8:6c.

Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.
Preparing to decompress...
 100%
Decompressing SW from image-2
 100%

OK
Running from RAM...

*********************************************************************
*** Running  SW  Ver. 4.1.0.19  Date  11-Jun-2015  Time  10:11:17 ***
*********************************************************************

HW version is 00.00.02
Base Mac address is: f8:b1:56:6d:e8:6c
Dram size is  : 256M bytes
Dram first block size is  : 229376K bytes
Dram first PTR is  : 0x1C00000
Dram second block size is  : 4096K bytes
Dram second PTR is  : 0xFC00000
Flash size is: 16M
01-Oct-2006 10:11:21 %CDB-I-LOADCONFIG: Loading running configuration.
01-Oct-2006 10:11:22 %CDB-I-LOADCONFIG: Loading startup configuration.
Device configuration:
Slot 1 - PowerConnect 5524
Device 0: GT_98DX4122 (BobCat)

------------------------------------
-- Unit Number 2                  --
------------------------------------

BobCat, Revision(A2), Cpu(800)
01-Oct-2006 10:11:26 %Box-F-UNQ-FAILED: Function UNQP_late_init_hook: Error reading from Port 12. Might be HW problem

***** FATAL ERROR *****
Reporting Task: ROOT.
Software Version: 4.1.0.19 (date  11-Jun-2015 time  10:11:17)
0x19f5cc
0x19c230
0x6e141c
0x4d6070
0x4d6968
0x4d6b3c
0x92d0a8
0x96412c
0x8b5164
0x8b7bbc
0x70a318
0x202ac0
0x1548d8

**************************************************
*****************  SYSTEM RESET  *****************
**************************************************

196 Mensagens

2 de agosto de 2017 05:00

Olá, Intsi.

Tudo bem?

Meu caro, esse é um erro que precisa ser tratado no 0800 722  3300 se é que você ainda tem garantia pois este modelo de Switch é bastante antigo e foi descontinuado há bastante tempo.

Infelizmente não conseguiremos lhe ajudar aqui no fórum.

:emotion-6:

Ah, sim! Mais um detalhe que quase esqueci: o erro que o switch está apresentando durante o processo de boot é

Box-F-UNQ-FAILED: Function UNQP_late_init_hook: Error reading from Port

Este erro é típico de quando o switch sofre com surto elétrico, pane elétrica, queda de energia, raio e tempesdade. Muitas vezes o switch está ligado em rede elétrica estabilizada e no-break porém a sobrecarga de energia chega ao switch pelo próprio cabo de rede, o cabo de dados deve ter sofrido indução eletrostática. :emotion-3: [:'(]

Sinceramente, eu pensaria bem a compra de um switch novo.

Espero ter ajudado.

Até a próxima!

2 Mensagens

7 de agosto de 2017 05:00

Bom dia,

já comprei 2 switch novos N1548.

So queria saber se haveria uma forma de tentar recuperar o equipamento. 

Nenhum evento encontrado!

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