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NVIDIA GeForce GTX 1070 Fails SupportAssist Checkup Stress Test
With the message "Cannot Run Transformation and Lighting Stress Test" and "The test cannot complete due to a possible driver problem."
I have a Alienware 17 R4 with an Intel(R) Core(TM) i7-7820HK CPU @ 2.90GHz just got it last month (late January 2017). Overclocking is turned off and I have just installed the latest driver (Support assist reports, 21.21.13.6968, 11-5-2016) from the Alienware support site, Video_Driver_CYG61_WN32_21.21.13.6968_A04.EXE.
I mostly got the machine for machine learning, the one game I play, Lord Of The Rings Online (LOTRO) plays using max settings 16fps with no issues.
Do I have a hardware problem or is there a problem in the latest driver that is not working with SupportAssist?
Tesla1856
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8 Wizard
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February 18th, 2017 22:00
1. I would not worry about SA errors. Will it run Heaven Benchmark?
2. What video card? I think you need Intel IGP video drivers as well as drivers for dedicated card.
3. 16fps seems low for LotRO (graphics are fairly basic ... like WoW ... IIRC). Is game set to use dedicated video card?
DKHunt313
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February 19th, 2017 19:00
In response to Tesla1856:
Thank you for taking the time to look at this!
1. Here is my Heaven benchmark:
Unigine Heaven Benchmark 4.0
FPS:
76.9
Score:
1938
Min FPS:
27.1
Max FPS:
176.6
System
Platform:
Windows NT 6.2 (build 9200) 64bit
CPU model:
Intel(R) Core(TM) i7-7820HK CPU @ 2.90GHz (2903MHz) x4
GPU model:
NVIDIA GeForce GTX 1070 21.21.13.6968/Intel(R) HD Graphics 630 21.20.16.4541 (4095MB) x1
Settings
Render:
Direct3D11
Mode:
640x1080 8xAA fullscreen
Preset
Custom
Quality
Ultra
Multi-monitor
Surround
Tessellation:
Extreme
2. NVIDIA GeForce GTX 1070. At the same time I installed the latest NVIDA drivers from the support site, I also installed the latest Intel as well.
3. I miss-wrote the LOTRO FPS, it is 60+FPS with all settings maxed and using GTX 1070
Tesla1856
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February 19th, 2017 19:00
Then I fail to see a problem. Users often post about various video tests in SupportAssist throwing errors. I would not worry. Maybe they will fix it one day.