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Renesas USB 3.0. HELP!
Having trouble with the Renesas USB 3.0 Host controller.
Have installed the drivers multiple times. have uninstalled from both the Device manager and 'programs and features' each time restarting the PC after an install/uninstall and still get nothing.
Connecting anything to the USB ports doesn't get any power through it..
Checking in device manager shows 'this device cannot start. (Code 10)'. Wondering if anyone knows the actual manufacturer of the USB3.0 and if they have a website where a seperate driver/software is needed?
Have updated the BIOS to A11.
Any suggestions/ideas as to what it could be??
Thanks in advance
Rich Dewees
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February 27th, 2015 13:00
DELL-Milena M
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February 27th, 2015 13:00
What device are you trying to connect to the system?
jaybates
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February 28th, 2015 04:00
Any device.
iPhone, portable hard drive, memory sticks.. none of them work or even get any power through the USB but the computer recognises the USB3.0 saying 'cannot start this device'
All devices work fine through the USB 2's
Should also add that its for Aurora R4
jaybates
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March 2nd, 2015 02:00
it had Fixed with a full reinstall of windows and gradual install of drivers.
A restart and it has gone back to 'connot start this device'
A second reinstall of Windows 7 has made no difference. Still shows 'Cannont start device'
jaybates
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March 3rd, 2015 01:00
Anyone have an idea what it could be or what to try?!
DELL-Milena M
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March 3rd, 2015 07:00
There is a possibility that windows is installing a driver that is preventing the port to work properly I will recommend you to perform a system restore and then disable the option in that allows windows to update the drivers in the control panel.
jaybates
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March 3rd, 2015 08:00
So far after uninstalling all Generic USB Hubs and reinstalling them followed by installing the Renesas USB 3.0 Host controller seems to have fixed the problem. After a few restarts the USB3.0 are working still.
It is something to do with the Generic USB Hubs. It happened again, an uninstall of these and the USB3.0 followed by a restart solves the issue.
If this fix doesnt work I shall try a system restore again, however this was what I originally did the first time they worked then stopped working.