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anyone know what this system error means?
it shows VIDEO_TDR_FAILURE.(nvlddmkm.sys)
it comes up when i playing games and need restart the pc anyone know how to fix it?
my system is win8 64bit
DELL-Milena M
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July 25th, 2013 11:00
Hello Tsurara!
Is that error a blue screen or is a pop up?
You can start by run a PSA diagnostic, this will let us know if there is a hardware issue.
Tsurara
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July 25th, 2013 11:00
i'v tried it and the fist test shows ok but second one stucked in the middle. this problem happened yesterday, and poped up every time im playing
DELL-Milena M
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July 25th, 2013 14:00
So there are a couple of thing that you could do.
you can start by doing a clean boot following this steps
Tsurara
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July 25th, 2013 14:00
when i doing the throught test. it stucked at 97% of hard driver 0-0-0 long test for like 2 hours
Tsurara
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July 25th, 2013 15:00
is there a problem if it says that
system type result
blue screen × warning
troubleshouting
Tsurara
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August 6th, 2013 18:00
this problem still happened...
DELL-Milena M
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August 7th, 2013 08:00
Hello Tsurara!
Have you check on the video card temperatures? You can follow the steps on this article to make sure is not overheating.
And as the last recommendation you can reinstall windows.
DELL-Milena M
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August 7th, 2013 09:00
ok let us know how it goes.
Tsurara
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August 7th, 2013 09:00
yes i did all the things are normal. i'll gonna change the system into win7 tonight to see if its working
Tsurara
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August 7th, 2013 19:00
when i almost finish installing win7. it pops out: "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation." can u tell me how to fix it?
DELL-Milena M
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August 8th, 2013 07:00
You can follow the steps on this article
Tsurara
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August 8th, 2013 11:00
i finish installing my win7 now. when im testing my windows score, once testing the graphic, the video card sudden sound crazy and than the PC got error and restarted. all my drivers are right.
DELL-Milena M
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August 8th, 2013 12:00
send me a pm with you service tag to check if I could help you further
Tiramisusama
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August 9th, 2013 17:00
i've already called the technical support and they 'll send ppl to come help me thank u all the ways