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iDRAC6 Virtual Console connection failed after motherboard replacement
We have a Poweredge R510 with iDRAC6 Enterprise v2.90 which we can no longer connect to using the virtual console. This issue started when the motherboard was replaced due to a faulty temperature sensor.
I am using the same method of connecting as I was before - using javaws on Fedora 27. I have also tried using a Windows machine with the same result. The error I get is "Connection Failed". I have tried clearing cache, reinstalling java, and enabling SSLv3 etc.
I'm pretty sure this isn't a client side issue as this was working fine before the motherboard replacement.
Farhan221
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January 17th, 2018 07:00
I did not. I don't see an option anywhere to export/import a license either.
DELL-Josh Cr
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January 17th, 2018 07:00
Hi,
Did you move the idrac enterprise license from the old system board to the new board?
Farhan221
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January 18th, 2018 06:00
Any help on this?
DELL-Josh Cr
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January 18th, 2018 09:00
It is part of this board, was it moved to the new system board? http://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-r510_owner%27s%20manual_en-us.pdf Page 135
Farhan221
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January 19th, 2018 03:00
Speaking to the engineer who did the replacement, it was not moved to the new board. Thanks for your help
Farhan221
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January 24th, 2018 02:00
We were sent a new iDRAC enterprise card which was installed but still get the same error as before..
Farhan221
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January 29th, 2018 08:00
Just for anyone else with this problem.. To get this to work I had to downgrade java to version 7u51 from http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html and also set the security level to medium.
I'm not sure why a motherboard replacement would have required this but it is working now.