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July 10th, 2018 09:00

Inspiron 5570, runs hot, plastic film blocking air intake

Dear Dell Support Team, I recently purchased a dell inspiron 5570 core i5 8250u with radeon 530. I noticed it gets hot and the fan are very noisy when playing games. i'm on latest bios 1.1.6.

Being an IT technician I decided to upgrade the RAM modules today and while working inside the laptop I noticed that on the inside of the air intake vent located on the bottom of the laptop has a transparent plastic film sticked on top of the dust filter thus completely blocking the air intake at the bottom of the laptop.

So my question, Is that transparent plastic film normally supposed to be glued on top of the dust filter?

Should I remove the plastic film? Was it unintentionally left on the assembly line? Will removing it improve airflow inside the laptop?

Thanks Nirmal

20 Posts

December 4th, 2018 15:00

Is there a thermal pad on the processor gpu in the 5570 as in the video? Or, all thermal paste.

17 Posts

January 27th, 2019 21:00

unfortunately i did not save the benchmark result of before and after repasting.

But there isn't much difference in temp. The laptop itself have a poorly made heatsink and fan. only solution is to disable turbo boost in bios. But again this doesn't make any sense to lower the speed of the laptop to prevent overheating. I don't know how much money the company managed to save in implementing such a cheaply made fan + heatsink if they are going the sell the laptop at a premium price and not providing any solution to us customers.  

17 Posts

January 27th, 2019 21:00

No there is no thermal pad on the CPU/ GPU only thermal paste

3 Posts

February 11th, 2019 09:00

There is a method to lower the temperature of the Laptop to some extent...

1.Go to control panel

2.Open power options

3.In the battery plan which is selected,click "Change plan settings"

4.Next click on the "Change advanced power settings"

5.Next click on the processor power management

6.Now click on the Maximum power state

7.Now reduce the power from 100% to 85% In both On battery  and plugged in.

8.Click apply and then click ok. 

             This method significantly reduces the temperature of the laptop, but the performance is slightly dumped down. 

               But the performance is definitely greater than turning off turbo boost in BIOS

                You can change the power between 85% to 95% and test it for you needs and you can set how much percentage is sufficient for your usage.

 

February 7th, 2022 16:00

FYI, did the same with my Inspiron 5570; without the plastic film I got a 10ºC drop in full stress.

Why the heck would Dell put a plastic film covering like 80% of the vent?!?!


1 Message

January 19th, 2023 22:00

Hello,

Laptop goes crazy hot too, temps up to 97 degrees playing fortnite/csgo. Removed the plastic film (after 3 years of dilemna if i should do that or not), got slightly better numbers (Initial findings show around 7 degrees drop, but could be different for you, so make sure you keep the film intact in case you decide to re-glue it). Why would the intake be blocked, feels like a DIY thing that shouldn't be on a Dell laptop. For Dell to release such a laptop with such a design, it puzzles me. Wish I raised more alarms when it was under warranty, but I was using it mostly for work back then.

We have other Laptops from Dell (1 XPS and 1 Latitude) and they are amazing (not gaming laptops), so this is not to discredit the brand in general, however I am doing an extensive research before laying my hands on an Inspiron for gaming again ...

 

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