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Service Tag Utility
Dell supplied a service tag utility with every motherboard they sent out at one time. I used to be able to find that utility on Dell's website. Does anyone know where I can get it? Using the "/service tag" switch doesn't work anymore with the asset.com utility. Please help we have quite a few systems that need the service tag updated in the bios. Thank you! We've tried V2.02 & V2.06 and we get the same SMBIOS error message on an Optiplex GX270 when we use either of them.
donander
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August 25th, 2004 20:00
Message Edited by donander on 08-25-2004 04:45 PM
gjbromwell
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August 25th, 2004 20:00
See my other posting titled "Opps". If you use the asset.com utility that is on most of the Optiplex CD's, use the line like this;
asset /s xxxxx
where xxxxx is your correct service tag for that unit. As I was posting that message, my colleague discovered the correct way to use the switch. Let me know if that helps.
donander
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August 26th, 2004 00:00
Even though the /s switch didn't show up in the help info when I typed asset206.com /? it still worked. Well, it didn't work from within Windows XP. I got an error message something about "the operating system or memory manage prevented the command from working." But I booted on a DOS floppy then switched over to the CD and ran asset206.com /s [service tag#] it worked.
Thanks,
Don
gjbromwell
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August 26th, 2004 15:00
Glad it worked for you, holler again if you have something we can work on together. Have a good one!
Greg