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August 4th, 2010 16:00

Looking for Power Down Instructions for CX4-240

I know a Power Down guide came with the SAN but I cannot find it and need to create a emergency power down playbook for the SAN. Any EMC guides or user created Power Down guides?


Thanks!

59 Posts

August 4th, 2010 17:00

Brennan, if you go to power link and navigate to -

Home > Support > Technical Documentation and Advisories > Hardware/Platforms Documentation > CLARiiON CX4 Series Systems > CLARiiON CX4-240 > General Reference

Select CX4-240 Storage Systems Hardware and Operational Overview

this will allow you to create a customized document which will have power up / down procedures.

Jim

542 Posts

August 5th, 2010 06:00

The link that Jim_A gave is a good starting point for getting a actually document for most customer proceedure's.  

Being a retired Marine, i am used to associating proceedures with acronyms.  I dont know where i got this one from but it has worked great and helps me remember.

Shutdown

HATS

H=     Power down all hosts attached to the array to stop I/O   Wait 5 minutes

A=     Power down the array.   Start with the  switches on the SPS.  This will powerdown the Storage Processers and write any data that is in cache to the vault drives.   Once that powers down (around 1 minute), you can unplug the rest of your attached DAE's

T=     Tape Library.   If you have a SAN attached TL, then power it off.  If not, skip this step

S=     Switches.  power them off.

To power it back up,  just follow the steps in reverse order.   Give yourself about 2-3 minutes for S & T.  When you get to the Array step, plug in all the DAE's not powered by the SPS to get them spinning.   THen hit the SPS switches.  Remember that it will take on average about 7-8 minutes for the array to come online and ready to provide host.  You can tell it is ready when the LED's on each SP have stopped flashing.   Then power on your hosts.

Depending on how many hosts you have, your looking at about 5+ minutes + host shutdown time to power down.   About 15+ minutes to power back up.

HATS     remember it:)

Thanks

2.2K Posts

August 5th, 2010 08:00

^ Nice one Kenn.

There are only two things I would add. One, is that for the power up sequence I wait until I can login to the switch before going to the next step, some switches like the Cisco directors take a long time to be fully functional. Two, for the DAEs I wait untill all the disks are online (green solid light) and that there are no failures before powering up the SPS/SPE/DAE-OS.

542 Posts

August 5th, 2010 10:00

Those are both good idea's  I normally work with the departmental switchs that dont take as long as the director class switches to come online.

2.2K Posts

August 5th, 2010 11:00

It is usually right when I start stressing out that my Cisco directors are fully booted up.

15 Posts

August 6th, 2010 03:00

I would always manually disable write cache and allow it to get pushed down to the disk.

then power down.

18 Posts

August 6th, 2010 08:00

Hi Brennan,

Please check this also.

·  Safely power down a CLARiiON CX4/CX3/CX series storage system.

The only power switches that should be used to shutdown a CLARiiON storage system (SPE/OS-boot chassis or DPE) are the power switches on the standby power supplies (SPS).

WARNING:  Failure to follow this procedure can result in the loss of data and extended times of data unavailability while the storage system is returned to normal functionality.

NOTE:  The term “SPE” in this document, generically refers to the chassis that holds the storage processors for several types of storage systems:

  • CX4-960/CX3-80 - SPE2
  • CX4-480, CX4-240, CX4-120 – SPE3
  • CX3-40 series - SPE3
  • CX3-20 series - SPE3
  • CX700 - SPE
  • CX600 - SPE

Perform the applicable procedure:

CX4 series, CX3-80, CX3-40 series, CX3-20 series, CX3-10c, CX700, and CX600 storage systems:

NOTE:  The CX700, CX600, CX3-80, CX3-40 series, and CX3-20 series SPE chassis and OS-boot chassis are plugged into the SPS units.  From the rear of the cabinet, the left power supply of each chassis (SPE and OS-Boot) is plugged into the left SPS and the right power supplies are plugged into the right SPS.

NOTE:  A CX4-120 or CX3-10c may have only one SPS where the A-side power supply (right rear) is plugged into the SPS and the B-side power supply is connected directly to the AC source.

NOTE: CLARiiON redesigned the power supplies of the SPE chassis for older models such as the CX600/CX700 and the DAE chassis attached to all storage system types.  This redesign included the removal of the “rocker” style” power switches.  Whether the power supply has switches or not, the power switches of the power supplies on the SPE & OS-Boot chassis or DPE chassis should never be used to remove power from them.  Use SPS switches only.  This ensures that unwritten data in the SP will not be lost, but will be safely stored on the storage system vault drives.

  1. Stop all I/O to the storage system.


  2. Wait approximately 5 minutes to allow the write cache to finish its writes to the storage system.  Writes may not be completed; however, following this procedure will ensure data integrity.


  3. Turn off the SPS power switch on each SPS. 

    WARNING:  Never turn off the power directly to the SPE chassis or the OS-Boot chassis by using any switches on the power supplies.  Never unplug any of the AC cables going to the SPE or OS-Boot chassis to disconnect power.


  4. As soon as the second SPS is turned off, any data in the SP (cached data) will be saved to the vault drives.


  5. When the saving of the cached data from the SP is completed (up to 90 seconds), the SPS units will power off by themselves, thus removing power to the SPE chassis and the OS-Boot chassis.


  6. Once this is complete and the SPS units have turned both themselves and the power supplies connected to them off, any other chassis can be turned off by using the power supply switches or removing cables from their AC source.

  7.   If the storage system is a CX4-120 or CX3-10c with one SPS, power off SPS_A that is connected to the SP and DAE and then disconnect the SP that’s connected directly to the AC source.  You may also need to unplug DAE_0 that is directly connected to the power source if necessary.

295 Posts

August 10th, 2010 19:00

i have use this procedure, is it valid?

1. stop i/o hosts

2. power off fiber channel switch

3. because there is no transaction i/o, i poweroff aditional DAE, not DAE OS.

4. turn off sps switchs, and system goes down, cpu and OS DAE.

to turn on follow 4 to 1 steps. doing step 4 and 3 at the same time. then wait 10 minutes and continue with 2 and 1

is it wrong or valid.?

12 Posts

August 10th, 2010 22:00

No worries, I forgot to also mention that you should do the reverse when powering the array back on (i.e. power up all the non-OS DAEs first, let them settle and then turn on the SPS switches to boot the storage processors)

295 Posts

August 10th, 2010 22:00

ok, thanks for the info

12 Posts

August 10th, 2010 22:00

Hi maynor,

It is preferrable to turn of the SPS switches before shutting down the non-OS DAEs as otherwise the array will suddenly lose communication with all the DAEs (i.e. swap steps 3 and 4)

295 Posts

August 10th, 2010 22:00

thanks Scooba, i will do your recomendation.

, sorry is not my post,  and can not asign points.

mc

12 Posts

August 11th, 2010 16:00

Hi Brennan,

The advice I gave is the same as the documentation, it's just that it's a bit unclear. When the procedure above states (Step 6):

"Once this is complete and the SPS units have turned both themselves and the power supplies connected to them off, any other chassis can be turned off by using the power supply switches or removing cables from their AC source."

It is trying to say that you should then power down the remain DAEs (after the SPS has switched off, and the storage processors and DAE-OS are powered off).

Basically try to think of it this way, if you unplug the power to all the DAEs before you power down the SPS and DAE-OS, then FLARE is going to think that those DAEs are faulted. If you turn off the SPS (which causes FLARE to shutdown the storage processors and cuts power to the DAE-OS) and then unplug the remaining DAEs, FLARE will not ever report that it has lost communication with the non-OS DAEs.

An easy way to remember the procedure is to walk through the logical layering - power down (or stop IO from) the hosts first [top of the chain], then the switches (if necessary), then the storage processors (via the SPS switches, make sure it shuts down completely), then unplug the remaining DAEs [bottom of the chain]. To power on, reverse this order.

20 Posts

August 11th, 2010 16:00

Scooba,

Am I missing something or is your recommendation opposite of the documentation?

"preferrable  to turn of the SPS switches before shutting down the  non-OS DAEs as  otherwise the array will suddenly lose communication with  all the DAEs  (i.e. swap steps 3 and 4).

Ken,

I like your way of remembering things, sometimes it's the simple stuff that saves you in emergencies and the last time I had a power outage that would have helped. Thanks!

Here is what I have so far but the question is SPS then NON OS DAE's or NON-OS DAE's then SPS?

  1. Stop all I/O to SAN 
  2. Wait 5 minutes after powering off the last host attached to the SAN to allow write cache to finishes writing to the disks.
  3. Power off Storage Switches (McData 4400)
  4. Power off NON-OS DAE’s by manually unplugging them.
  5. Power off each SP  using power switch
  6. Power down Power Strip, grey first then black.
  7. Unplug all power cords from power strip.

20 Posts

August 11th, 2010 16:00

Ahhhh, I'm with ya now. Thanks for clarifying.

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