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VNX-F warranty and support for faulty drives
Hi,
I'm evaluation a DELL Compellent AFA.
I've found that they don't replace a faulty SSD drive in case it reaches the end of its "rated life period".
My question is: do EMC replace faulty SSD drives on a VNX-F in any case?
(I now it's true for XtremIO, not sure for VNX-F).
Thanks!
Jyothi_P_Bharat
317 Posts
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March 31st, 2015 06:00
Hi Matteo,
I suggest you to contact EMC Customer Support for further help.
Thanks
Jyothi
kelleg
4.5K Posts
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April 2nd, 2015 10:00
If a drive fails EMC will replace it. If a drive is getting non-fatal errors, once it reaches a certain threshold, it will be recommended to be replaced.
glen