Start a Conversation

Unsolved

2 Posts

1374

June 14th, 2018 04:00

Problem Installing an EMC Education DVD

I have recently installed the "Virtualized Data Center and Cloud Infrastructure Planning and Design" on windows 10.

The installation went fine, but when I got to the activation point, I received a dialog box stating: "Are you connecting through a proxy?"

If I press no, it says "Please check your connection and try again" and if I press yes, I would be presented with a dialog box asking me for host address, port number and some credentials.

I would be really grateful if somebody could advise me on how to proceed.

633 Posts

June 14th, 2018 05:00

Hi Ramin Sh,

This DVD is fairly out of date, but you can open a ticket with Education Support for technical assistance on this issue.

2 Posts

June 18th, 2018 03:00

Thank you for the quick reply.

I opened the ticket as soon as you replied, still no answer after four days.

I hadn't found the time to use the DVDs up until now and I certainly didn't expect them to simply stop working because they are out of date.

No Events found!

Top