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January 15th, 2019 07:00

TC to WMS (on Prem) connection issue

All,

We just added  DNS SRV records

_WMS_CAVALIDATION = False

_WMS_GROUPTOKEN = Our Token

_WMS_MGMT = [0][0][443]OurWMSServerNameFQDN

As a test I did a factory reset on my Wyse 3040 and it failed to connect.

 

Here are the error messages...

WMS agent failed to open HTTP server:http://WMSServerName.com:80 errno:111

WMS agent execute http request error(Cannot connect)!

WMS agent failed to login.(Invalid WMS server or group registration Key)

 

Do you have any pointers of where I should start looking?

Rob

 

 

3 Apprentice

 • 

736 Posts

January 15th, 2019 12:00

Take a look at page 220 of the admin guide below.

https://topics-cdn.dell.com/pdf/wyse-wms_administrator-guide17_en-us.pdf

Validate that your SRV records are in the right section. 

_WMS_MGMT and _WMS_MQTT need to be in _TCP and are SRV records

_WMS_GROUPTOKEN and _WMS_CAVALIDATION need to be at the root of the zone and are TXT records

 

1 Message

January 24th, 2020 02:00

Records are of the correct type & @ the correct places

I have WMS 1_4 and when I deployed an App Policy it rolled out fine on an TC5070, however on a TC3040 I have this issue. Both system types have up to date bioses

 

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