6 Posts
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2945
Latitude 7490; Windows 10/Linux kernel 4.20; can't suspend
OS: Windows 10 with recent updates, Kubuntu + kernel 4.18 and 4.20
BIOS ver.: 1.7.2
I just reinstalled Windows 10 because of I curious if suspend problem I posted on reddit is only within Linux and I thought someday I will need Office 2016.
https://www.reddit.com/r/Dell/comments/adtywd/linuxsolus_plasma_dell_latitude_7490_sleep_on/
After downloading the drivers I really need, tweaking my Windows 10 installation, I try to use suspend function on battery mode, but the laptop goes to blank/turned off.
The problem is only with the battery mode. With AC mode, suspend function in various ways is working.
BIOS 'Block Sleep' feature is turned off.
So, I'm sure this problem is not from the both OS.
Please immediately fix the BIOS firmware.
riposte
6 Posts
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January 21st, 2019 20:00
riposte
6 Posts
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January 14th, 2019 06:00
I already download this SSD firmware, which is exactly for my laptop
https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverId=N91D4&osCode=WT64A&productCode=latitude-14-7490-laptop
On battery mode, 'close lid to suspend'/'press suspend and then close lid', still not working.
riposte
6 Posts
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January 15th, 2019 02:00
https://www.reddit.com/r/Dell/comments/afkvcg/is_latitude_7490_suspend_problem_is_affect_to_the/ee3b6zs/?context=3
riposte
6 Posts
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January 18th, 2019 08:00
Is there any answer from Dell? I posted this thread 1 week ago but no answer like "Okay, we will send this issue to our engineers"
riposte
6 Posts
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January 20th, 2019 05:00
I changed my SSD to Samsung 970 EVO 250GB, I still can't suspend my laptop
redy_
1 Message
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December 4th, 2019 13:00