11 Posts
0
9049
OME 3.1 firmware update issue: communication problem ?
Hello,
When trying to apply a firmware update (we have only Gen 13th and 14th PowerEdge servers), we always get the message "Mount of remote share failed".
On our firewall, we allowed CIFS access from iDRAC to OME appliance ports (137, 138, 139, 445) and no communication error is beeing loggued.
Any advice ?
Regards Fabrice
kaluaabyss
13 Posts
0
December 6th, 2019 09:00
I found that the Restrict Allowed IP Range setting started applying to the SMB connections made from endpoints during update retrieval after one of the OME appliance updates. Previously this setting only affected web access I believe.
jammac
124 Posts
0
January 22nd, 2019 08:00
keiran.steele
8 Posts
0
January 23rd, 2019 14:00
ElectricalTears
15 Posts
0
January 23rd, 2019 15:00
Also have this issue (RED016), no error messages logged on the firewall.
edprocca
1 Message
0
January 28th, 2019 08:00
Hello,
We have same problem as fab42, all ports are open on our firewall, update firmware only for Gen 13th and 14th PowerEdge servers and SMB V1 activated or not.
We use OME 3.1
Same question: Any advice ?
Thanks.
jammac
124 Posts
0
January 28th, 2019 13:00
DELL-Pupul M
1K Posts
0
January 28th, 2019 22:00
CorrectAnswer123
1 Message
2
February 12th, 2019 15:00
I never had this problem using OME to update my FX2's until we updated it to OME 3.1. Started getting RED016 errors in the logs.
To fix, I went into OME Application Settings > Console Preferences > SMB Setting and Enable v1 to get rid of the error. OME updates are now working again.
fab42
11 Posts
0
December 10th, 2019 01:00
Hi,
You are right. On latest build 3.3.1.12, I got again following messages: