Problems with MD3000i raid controller

Hi All!, we are having issues with a dell md300i raid controller. I receive the following message by console.

Send for Service Interface or baud rate change

02/07/19-15:51:23 (GMT) (tRAID): NOTE: Set Powerup State

02/07/19-15:51:23 (GMT) (tRAID): NOTE: SOD Sequence is Normal, 0

02/07/19-15:51:23 (GMT) (tRAID): NOTE: SOD: removed SAS host from index 0

02/07/19-15:51:23 (GMT) (tRAID): NOTE: In iscsiIOQLIscsiInitDq. iscsiIoFstrBas e = 0x0

02/07/19-15:51:23 (GMT) (tRAID): NOTE: Turning on tray summary fault LED 02/07/19-15:51:25 (GMT) (tRAID): NOTE: SYMBOL: SYMbolAPI registered.

02/07/19-15:51:25 (GMT) (tRAID): NOTE: lost persistent dq data because buffer w as modified or size changed.

02/07/19-15:51:29 (GMT) (tRAID): NOTE: Initiating Drive channel: ioc:0 bringup esmc0: LinkUp event

02/07/19-15:51:31 (GMT) (tNetCfgInit): NOTE: Network Ready

02/07/19-15:51:31 (GMT) (tRAID): NOTE: IOC Firmware Version: 00-24-63-00

02/07/19-15:51:39 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:0 prevNumActivePhys:2 numActivePhys:2

02/07/19-15:51:39 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:1 prevNumActivePhys:2 numActivePhys:2

02/07/19-15:51:49 (GMT) (tRAID): NOTE: IonMgr: Drive Interface Enabled

02/07/19-15:51:49 (GMT) (tRAID): NOTE: SOD: Instantiation Phase Complete

02/07/19-15:51:50 (GMT) (tRAID): WARN: No attempt made to open Inter-Controller Communication Channels 02/07/19-15:51:50 (GMT) (tRAID): NOTE: LockMgr Role is Master

02/07/19-15:51:50 (GMT) (tRAID): WARN: FBM:validateSubModel: Exception - Alt controller not ready 02/07/19-15:51:50 (GMT) (tSasDiscCom): NOTE: SAS Discovery complete task spawned 02/07/19-15:51:50 (GMT) (tRAID): NOTE: spmEarlyData: No data available

02/07/19-15:51:50 (GMT) (sasCheckExpanderSet): NOTE: Expander Firmware Version: 0116-e05c 02/07/19-15:51:50 (GMT) (sasCheckExpanderSet): NOTE: Expander SAS address: Hi = x5a4badb4 Low = x4e058610

02/07/19-15:51:56 (GMT) (tSasDiscCom): WARN: SAS: Initial Discovery Complete Time: 30 seconds 02/07/19-15:51:56 (GMT) (tRAID): NOTE: WWN baseName 0006a4ba-db4e0586 (valid==>SigMatch) 02/07/19-15:51:56 (GMT) (tRAID): NOTE: IonMgr: Host Interface Enabled

02/07/19-15:51:56 (GMT) (tRAID): NOTE: SOD: Pre-Initialization Phase Complete 02/07/19-15:51:56 (GMT) (tRAID): WARN: BID: initialize(): Power latched!

02/07/19-15:52:06 (GMT) (tRAID): NOTE: ACS: Icon ping to alternate failed: -2, resp: 0

02/07/19-15:52:06 (GMT) (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Mode: 0, Status: 0 02/07/19-15:52:06 (GMT) (tRAID): WARN: ACS: autoCodeSync(): Skipped since alt not communicating. 02/07/19-15:52:06 (GMT) (tRAID): NOTE: SOD: Code Synchronization Initialization Phase Complete 02/07/19-15:52:06 (GMT) (tRAID): NOTE: Caught IconSendInfeasibleException Error in iop::requestAltIopDelay 02/07/19-15:52:06 (GMT) (tRAID): NOTE: CheckInMonitor: Check-in failed (IconSendInfeasibleException Error) 02/07/19-15:52:06 (GMT) (NvpsPersistentSyncM): WARN: Restoring "Board" NVSRAM group from Stable Storage 02/07/19-15:52:06 (GMT) (NvpsPersistentSyncM): WARN: Restoring "InfCfg" NVSRAM group from Stable Storage 02/07/19-15:52:06 (GMT) (NvpsPersistentSyncM): WARN: Restoring "NetCfg" NVSRAM group from Stable Storage 02/07/19-15:52:06 (GMT) (NvpsPersistentSyncM): WARN: Restoring "Platform" NVSRAM group from Stable Storage

02/07/19-15:52:07 (GMT) (tRAID): NOTE: USM Mgr initialization complete with 0 records.

02/07/19-15:52:07 (GMT) (NvpsPersistentSyncM): NOTE: NVSRAM Persistent Storage updated successfully 02/07/19-15:52:07 (GMT) (NvpsPersistentSyncM): WARN: Rebooting after restoring NVSRAM group(s) from Stable Storage

02/07/19-15:52:07 (GMT) (tRAID): WARN: Received IconSendInfeasibleException Error adding small edr records from alt controller -=<###>=- Attaching interface lo0... done Adding 9767 symbols for standalone. Error 02/07/19-15:52:14 (GMT) (tRootTask): NOTE: I2C transaction returned 0x0423fe00 Current date: 02/07/19 time: 07:24:53 Send for Service Interface or baud rate change

02/07/19-15:52:31 (GMT) (tRAID): NOTE: SOD Sequence is Normal, 0

02/07/19-15:52:31 (GMT) (tRAID): NOTE: SOD: removed SAS host from index 0

02/07/19-15:52:31 (GMT) (tRAID): NOTE: In iscsiIOQLIscsiInitDq. iscsiIoFstrBase = 0x0

02/07/19-15:52:31 (GMT) (tRAID): NOTE: Turning on tray summary fault LED

02/07/19-15:52:33 (GMT) (tRAID): NOTE: SYMBOL: SYMbolAPI registered. esmc0: LinkUp event 02/07/19-15:52:34 (GMT) (tNetCfgInit): NOTE: Network Ready

02/07/19-15:52:36 (GMT) (tRAID): NOTE: Initiating Drive channel: ioc:0 bringup

02/07/19-15:52:39 (GMT) (tRAID): NOTE: IOC Firmware Version: 00-24-63-00

02/07/19-15:52:46 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:0 prevNumActivePhys:2 numActivePhys:2

02/07/19-15:52:47 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:1 prevNumActivePhys:2 numActivePhys:2

02/07/19-15:52:56 (GMT) (tRAID): NOTE: IonMgr: Drive Interface Enabled

02/07/19-15:52:57 (GMT) (tRAID): NOTE: SOD: Instantiation Phase Complete

02/07/19-15:52:57 (GMT) (tRAID): WARN: No attempt made to open Inter-Controller Communication Channels 02/07/19-15:52:57 (GMT) (tRAID): NOTE: LockMgr Role is Master

02/07/19-15:52:57 (GMT) (tRAID): WARN: FBM:validateSubModel: Exception - Alt controller not ready 02/07/19-15:52:57 (GMT) (tSasDiscCom): NOTE: SAS Discovery complete task spawned

02/07/19-15:52:57 (GMT) (tRAID): NOTE: spmEarlyData: No data available

02/07/19-15:52:57 (GMT) (sasCheckExpanderSet): NOTE: Expander Firmware Version: 0116-e05c 02/07/19-15:52:57 (GMT) (sasCheckExpanderSet): NOTE: Expander SAS address: Hi = x5a4badb4 Low = x4e058610

02/07/19-15:53:03 (GMT) (tSasDiscCom): WARN: SAS: Initial Discovery Complete Time: 30 seconds

02/07/19-15:53:03 (GMT) (tRAID): NOTE: WWN baseName 0006a4ba-db4e0586 (valid==>SoftRst) 02/07/19-15:53:03 (GMT) (tRAID): NOTE: IonMgr: Host Interface Enabled

02/07/19-15:53:03 (GMT) (tRAID): NOTE: SOD: Pre-Initialization Phase Complete

02/07/19-15:53:13 (GMT) (tRAID): NOTE: ACS: Icon ping to alternate failed: -2, resp: 0

02/07/19-15:53:13 (GMT) (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Mode: 0, Status: 0 02/07/19-15:53:13 (GMT) (tRAID): WARN: ACS: autoCodeSync(): Skipped since alt not communicating. 02/07/19-15:53:13 (GMT) (tRAID): NOTE: SOD: Code Synchronization Initialization Phase Complete 02/07/19-15:53:13 (GMT) (tRAID): NOTE: Caught IconSendInfeasibleException Error in iop::requestAltIopDelay 02/07/19-15:53:13 (GMT) (tRAID): NOTE: CheckInMonitor: Check-in failed (IconSendInfeasibleException Error) 02/07/19-15:53:14 (GMT) (NvpsPersistentSyncM): NOTE: NVSRAM Persistent Storage updated successfully 02/07/19-15:53:14 (GMT) (tRAID): NOTE: USM Mgr initialization complete with 0 records.

02/07/19-15:53:14 (GMT) (tRAID): WARN: Received IconSendInfeasibleException Error adding small edr records from alt controller

02/07/19-15:53:15 (GMT) (tRAID): WARN: spm: unable to exchange features, assuming none

02/07/19-15:53:15 (GMT) (tRAID): NOTE: SPM acquireObjects exception: IconSendInfeasibleException Error 02/07/19-15:53:15 (GMT) (tRAID): NOTE: spm: Controller swap detected. SCSINames - old: 8B-5a4badb44e0f0f00 new: 8B-5a4badb44e058600 .

02/07/19-15:53:15 (GMT) (tRAID): NOTE: spm: Controller swap detected. Port Names - old: 5a4badb44e0f0f00 new: 5a4badb44e058600.

02/07/19-15:53:15 (GMT) (tRAID): NOTE: spm: Controller swap detected. Port Names - old: 5a4badb44e0f0f01 new: 5a4badb44e058601.

02/07/19-15:53:15 (GMT) (tRAID): NOTE: DBRead 0.201 secs

02/07/19-15:53:15 (GMT) (tRAID): NOTE: sas: Peering Disabled (Alt Unavailable)

02/07/19-15:53:16 (GMT) (tRAID): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 031835e0 4c0c8 bytes , result 0

02/07/19-15:53:43 (GMT) (tRAID): WARN: QLMailboxCommand: Cmd = 0069, completion timeout 02/07/19-15:53:43 (GMT) (tRAID): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69 02/07/19-15:53:44 (GMT) (tRAID): NOTE: Qlogic coredump file written to 'H2BFR4J:/tmp/QLogic_Coredump_port_0_H2BFR4J',rc 204E50, expected 204E50

02/07/19-15:53:44 (GMT) (tRAID): WARN: Qlogic coredump file write failed.fclose returned -1

02/07/19-15:53:44 (GMT) (tRAID): NOTE: QLProcessSystemError: Restart RISC

02/07/19-15:53:44 (GMT) (tRAID): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000 02/07/19-15:53:44 (GMT) (tRAID): NOTE: QLRebootTimer: Status after Get FW State 4543

02/07/19-15:53:44 (GMT) (tRAID): NOTE: QLRebootTimer: QLGetFwState failed

02/07/19-15:53:46 (GMT) (tRAID): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 031835e0 4c0c8 bytes , result 0

02/07/19-15:54:13 (GMT) (tRAID): WARN: QLMailboxCommand: Cmd = 0069, completion timeout 02/07/19-15:54:13 (GMT) (tRAID): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69 02/07/19-15:54:14 (GMT) (tRAID): NOTE: Qlogic coredump file written to 'H2BFR4J:/tmp/QLogic_Coredump_port_0_H2BFR4J',rc 204E50, expected 204E50

02/07/19-15:54:14 (GMT) (tRAID): WARN: Qlogic coredump file write failed.fclose returned -1

02/07/19-15:54:14 (GMT) (tRAID): NOTE: QLProcessSystemError: Restart RISC

02/07/19-15:54:14 (GMT) (tRAID): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000 02/07/19-15:54:14 (GMT) (tRAID): NOTE: QLRebootTimer: Status after Get FW State 4543 02/07/19-15:54:14 (GMT) (tRAID): NOTE: QLRebootTimer: QLGetFwState failed

02/07/19-15:54:15 (GMT) (tRAID): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 031835e0 4c0c8 bytes , result 0

02/07/19-15:54:42 (GMT) (tRAID): WARN: QLMailboxCommand: Cmd = 0069, completion timeout 02/07/19-15:54:42 (GMT) (tRAID): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69 02/07/19-15:54:43 (GMT) (tRAID): NOTE: Qlogic coredump file written to 'H2BFR4J:/tmp/QLogic_Coredump_port_0_H2BFR4J',rc 204E50, expected 204E50 02/07/19-15:54:43 (GMT) (tRAID): WARN: Qlogic coredump file write failed.fclose returned -1

02/07/19-15:54:43 (GMT) (tRAID): NOTE: QLProcessSystemError: Restart RISC

02/07/19-15:54:43 (GMT) (tRAID): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000 02/07/19-15:54:43 (GMT) (tRAID): NOTE: QLRebootTimer: Status after Get FW State 4543

02/07/19-15:54:43 (GMT) (tRAID): NOTE: QLRebootTimer: QLGetFwState failed

02/07/19-15:54:44 (GMT) (tRAID): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 031835e0 4c0c8 bytes , result 0 02/07/19-15:55:11 (GMT) (tRAID): WARN: QLMailboxCommand: Cmd = 0069, completion timeout

02/07/19-15:55:11 (GMT) (tRAID): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69 02/07/19-15:55:12 (GMT) (tRAID): NOTE: Qlogic coredump file written to 'H2BFR4J:/tmp/QLogic_Coredump_port_0_H2BFR4J',rc 204E50, expected 204E50

02/07/19-15:55:12 (GMT) (tRAID): WARN: Qlogic coredump file write failed.fclose returned -1

02/07/19-15:55:12 (GMT) (tRAID): NOTE: QLProcessSystemError: Restart RISC 02/07/19-15:55:12 (GMT) (tRAID): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000

02/07/19-15:55:12 (GMT) (tRAID): NOTE: QLRebootTimer: Status after Get FW State 4543

02/07/19-15:55:12 (GMT) (tRAID): NOTE: QLRebootTimer: QLGetFwState failed 02/07/19-15:55:13 (GMT) (tRAID): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 031835e0 4c0c8 bytes , result 0 02/07/19-15:55:41 (GMT) (tRAID): WARN: QLMailboxCommand: Cmd = 0069, completion timeout 02/07/19-15:55:41 (GMT) (tRAID): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69 02/07/19-15:55:41 (GMT) (tRAID): NOTE: Qlogic coredump file written to 'H2BFR4J:/tmp/QLogic_Coredump_port_0_H2BFR4J',rc 204E50, expected 204E50

02/07/19-15:55:41 (GMT) (tRAID): WARN: Qlogic coredump file write failed.fclose returned -1

02/07/19-15:55:41 (GMT) (tRAID): NOTE: QLProcessSystemError: Restart RISC

02/07/19-15:55:41 (GMT) (tRAID): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000 02/07/19-15:55:41 (GMT) (tRAID): NOTE: QLRebootTimer: Status after Get FW State 4543

02/07/19-15:55:41 (GMT) (tRAID): NOTE: QLRebootTimer: QLGetFwState failed 02/07/19-15:55:42 (GMT) (tRAID): WARN: QLStartAdapter: ControllerErrorCount exceeds threshold.

02/07/19-15:55:42 (GMT) (tRAID): ERROR: QLInitializeDevice: QLStartAdapter failed 02/07/19-15:55:42 (GMT) (tRAID): ERROR: QLAddDevice: controller/device/chip initialization failed.

02/07/19-15:55:42 (GMT) (tRAID): ERROR: qlgEnableHostInterface: QLInitializeDevice failed.

02/07/19-15:55:42 (GMT) (tRAID): NOTE: ********************************************************************************

02/07/19-15:55:42 (GMT) (tRAID): NOTE: QLogic Target Application, Version 2.01.08 6-13-2005 (W2K) 02/07/19-15:55:42 (GMT) (tRAID): NOTE: iSCSI Target Application

02/07/19-15:55:42 (GMT) (tRAID): NOTE: ******************************************************************************** Exception: Data Abort cpsr: 60000013 pc: 0x0020eb94 semTake + 0x110 fsr: f5 far: 3e600c4a Internal Bus Sts: 10000059 Err Addr: ffffe1ac Registers: r0 = 3e600c0a r1 = ffffffff r2 = 1c13fc4 r3 = 1 r4 = 0 r5 = 1c13fc4 r6 = 0 r7 = 0

Because of this, the iscsi network do not start. Is there any way to recover my controller?