Dell Vostro 5470 在安装读卡器驱动时失败

Question

我在安装读卡器驱动时总是安装失败。 我在安装时退出了其它程序，也更新了主板驱动，同时还手动下载了专门更新读卡器驱动到本地进行安装，可是还是安装失败，log如下，请问我碰到的问题该如何解决呢？ [Tue Feb 19 12:52:21 2019] Update Package Execution Started [Tue Feb 19 12:52:21 2019] Original command line: 'C:\Users\sq\Downloads\Chipset_Driver_MDR6D_WN32_10.0.10586.21289_A03.EXE' [Tue Feb 19 12:52:21 2019] DUP Framework EXE Version: 3.8.1.41 [Tue Feb 19 12:52:21 2019] DUP Release: MDR6DA03 [Tue Feb 19 12:52:21 2019] Initializing framework... [Tue Feb 19 12:52:22 2019] Data in smbios table is (hex)value = 8 , Chasis type (hex)value = 8 , System type is : Client [Tue Feb 19 12:52:22 2019] logo.png [Tue Feb 19 12:52:23 2019] User Command: attended [Tue Feb 19 12:52:23 2019] DUP Capabilities Value: 50331647 (0x2FFFFFF) [Tue Feb 19 12:52:23 2019] DUP Vendor Software Version: 10.0.10586.21289 [Tue Feb 19 12:52:23 2019] System ID: 0616 [Tue Feb 19 12:52:23 2019] System model description: Vostro 5470 [Tue Feb 19 12:52:23 2019] Local System/Model Compatible with this Package? No [Tue Feb 19 12:52:23 2019] Local System OS Version: 10.0.0.0 [Tue Feb 19 12:52:23 2019] OS Compatible with this Package? Yes [Tue Feb 19 12:52:23 2019] Local System OS Language: ZH [Tue Feb 19 12:52:23 2019] Language Compatible with this Package? Unknown [Tue Feb 19 12:52:23 2019] Identified Behavior : attended [Tue Feb 19 12:52:23 2019] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\5EB67E~1\miniunz.exe [Tue Feb 19 12:52:23 2019] Extraction-arguments: -x C:\Users\sq\DOWNLO~1\CHIPSE~1.EXE -o -d c:\PROGRA~3\dell\drivers\5EB67E~1 [Tue Feb 19 12:52:24 2019] Extraction-GetExitCode: 0 [Tue Feb 19 12:52:24 2019] Identified Behavior : attended [Tue Feb 19 12:52:24 2019] Temporary payload log file name: C:\ProgramData\dell\drivers\5eb67ee1-b554-4f80-9fca-ae4d24bb7839\DUPLogDir\DUPE128.tmp [Tue Feb 19 12:52:24 2019] Translated Command Line : Setup.exe /v' LOGFILE='C:\ProgramData\dell\drivers\5eb67ee1-b554-4f80-9fca-ae4d24bb7839\DUPLogDir\DUPE128.tmp'' [Tue Feb 19 12:52:24 2019] Path : C:\ProgramData\dell\drivers\5eb67ee1-b554-4f80-9fca-ae4d24bb7839 [Tue Feb 19 12:52:24 2019] Identified Behavior : attended [Tue Feb 19 12:52:24 2019] Append Vendor Software Log: C:\ProgramData\dell\drivers\5eb67ee1-b554-4f80-9fca-ae4d24bb7839\DUPLogDir [Tue Feb 19 12:52:24 2019] --- Start of Vendor Software Log --- [Tue Feb 19 12:52:24 2019] --- End of Vendor Software Log --- [Tue Feb 19 12:52:24 2019] Vendor Software Return Code: 1603 [Tue Feb 19 12:52:24 2019] logo.png [Tue Feb 19 12:52:24 2019] Name of Exit Code: ERROR [Tue Feb 19 12:52:24 2019] Exit Code set to: 1 (0x1) [Tue Feb 19 12:52:24 2019] Result: FAILURE [Tue Feb 19 12:52:26 2019] User Command: attended [Tue Feb 19 12:52:26 2019] DUP Capabilities Value: 50331647 (0x2FFFFFF) [Tue Feb 19 12:52:26 2019] DUP Vendor Software Version: 10.0.10586.21289 [Tue Feb 19 12:52:26 2019] System ID: 0616 [Tue Feb 19 12:52:26 2019] System model description: Vostro 5470 [Tue Feb 19 12:52:26 2019] Local System/Model Compatible with this Package? No [Tue Feb 19 12:52:26 2019] Local System OS Version: 10.0.0.0 [Tue Feb 19 12:52:26 2019] OS Compatible with this Package? Yes [Tue Feb 19 12:52:26 2019] Local System OS Language: ZH [Tue Feb 19 12:52:26 2019] Language Compatible with this Package? Unknown [Tue Feb 19 12:52:26 2019] User Parameter: logfile [Tue Feb 19 12:52:26 2019] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Chipset_Driver_MDR6D_WN32_10.0.10586.21289_A03.txt [Tue Feb 19 12:52:26 2019] Identified Behavior : attended [Tue Feb 19 12:52:26 2019] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\4F09FE~1\miniunz.exe [Tue Feb 19 12:52:26 2019] Extraction-arguments: -x C:\Users\sq\DOWNLO~1\CHIPSE~1.EXE -o -d c:\PROGRA~3\dell\drivers\4F09FE~1 [Tue Feb 19 12:52:27 2019] Extraction-GetExitCode: 0 [Tue Feb 19 12:52:27 2019] Identified Behavior : attended [Tue Feb 19 12:52:27 2019] Temporary payload log file name: C:\ProgramData\dell\drivers\4f09fe8a-f417-4a35-8b55-c8e604c22697\DUPLogDir\DUPECA3.tmp [Tue Feb 19 12:52:27 2019] Translated Command Line : Setup.exe /v' LOGFILE='C:\ProgramData\dell\drivers\4f09fe8a-f417-4a35-8b55-c8e604c22697\DUPLogDir\DUPECA3.tmp'' [Tue Feb 19 12:52:27 2019] Path : C:\ProgramData\dell\drivers\4f09fe8a-f417-4a35-8b55-c8e604c22697 [Tue Feb 19 12:52:27 2019] Identified Behavior : attended [Tue Feb 19 12:52:27 2019] Append Vendor Software Log: C:\ProgramData\dell\drivers\4f09fe8a-f417-4a35-8b55-c8e604c22697\DUPLogDir [Tue Feb 19 12:52:27 2019] --- Start of Vendor Software Log --- [Tue Feb 19 12:52:27 2019] --- End of Vendor Software Log --- [Tue Feb 19 12:52:27 2019] Vendor Software Return Code: 1603 [Tue Feb 19 12:52:27 2019] logo.png [Tue Feb 19 12:52:27 2019] Name of Exit Code: ERROR [Tue Feb 19 12:52:27 2019] Exit Code set to: 1 (0x1) [Tue Feb 19 12:52:27 2019] Result: FAILURE [Tue Feb 19 12:52:28 2019] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Chipset_Driver_MDR6D_WN32_10.0.10586.21289_A03.txt

Rily L01 · Answer

您好，从记录来看，有缓存异常的情况，建议您先卸载掉之前的旧驱动，另外，在电脑这个驱动前先退出其他的程序，包括系统杀毒和第方的系统优化类软件哈，特别是系统优化类软件，最好是先卸载干净后再操作安装；

主板驱动：https://downloads.dell.com/FOLDER03139228M/1/Chipset_Driver_2WGG0_WN32_10.1.1.7_A00.EXE

读卡器驱动：https://downloads.dell.com/FOLDER03689614M/3/Chipset_Driver_MDR6D_WN32_10.0.10586.21289_A03.EXE

如有问题欢迎继续咨询. 谢谢!

成就笔记本

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