2 Posts
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4826
XPS 8930, speaker woes
I am about ready to return this. A simple thing like external speaker setup is not going well. plugged into green outlet in rear. plugged into USB port. Should work -NOTHING. I can use some help. Thank you.
2 Posts
0
4826
I am about ready to return this. A simple thing like external speaker setup is not going well. plugged into green outlet in rear. plugged into USB port. Should work -NOTHING. I can use some help. Thank you.
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RoHe
10 Elder
10 Elder
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44.3K Posts
1
July 1st, 2019 12:00
In addition to what @JOcean said about making sure the audio isn't disabled in Device Manager, make sure the correct audio output device is selected in Windows 10:
EDIT: Plugged what into USB?
JOcean
9 Legend
9 Legend
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12.2K Posts
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July 1st, 2019 08:00
Just to confirm, you plugged the speakers into the port labeled #8 in the panel view on the following page?
https://www.dell.com/support/manuals/ca/en/cadhs1/xps-8930-desktop/xps-8930-setup-and-specification/back-panel?guid=guid-877ba665-2ca4-4167-98b8-83d31e6cc7cc&lang=en-us
EDIT: Also check Device Manager to make sure that the audio device is not disabled. And check to make sure the sound is not muted or turned down. Sorry if this pointing out the obvious, just trying to confirm your actions up to this point.
fingernail
2 Posts
0
July 9th, 2019 06:00
Sound is on. Thank you
RoHe
10 Elder
10 Elder
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44.3K Posts
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July 9th, 2019 12:00
:Yes: :Yes:
Want to say how you solved the problem so others can learn from your successful efforts?
And please mark this thread "Answered".