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November 8th, 2019 14:00

Consistent Coil Whine on New M15 R2 When Plugged In, Should I return?

I have had a new M15 R2 for about 6 days now and it has a constant coil whine when it is plugged in, it does not matter if I am doing light browsing or gaming it is always there. I can only hear it when the fans are on low, it did not bother me much until yesterday when I spent the whole day working on a PowerPoint in a quiet room and the constant high pitch noise drove me INSANE.

I am still within the Best Buy return window, is it worth exchanging the laptop or will I be stuck with this issue on every new M15? I have read the coil whine can break in after a while on a new laptop but I don't want to miss the return window and have to deal with Dell customer service.

If I change from the 180 watt adapter to a different one will it make a difference?

 

  • 9th Generation Intel® Core™ i7-9750H

  • NVIDIA® GeForce RTX™ 2060 6GB GDDR6 (OC Ready)

3 Posts

January 9th, 2020 15:00

I have the same issue and I don't know what to do too.. 

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