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November 25th, 2019 11:00

XPS 9380 4k - Query on charging via USB 3.1 Type-C port

Today I connected the AC charging cable to the USB 3.1 Gen 2 (Type-C) port of my Dell XPS 9380 laptop (as the power socket was on the other side and the cable was not reaching the Thunderbolt ports) and then realised its charging at a very slow pace.

It was connected for some 10-15 mins and then I hooked the cable back to the Thunderbolt port.

Hope that will not cause any issue? I mean that 10-15 mins when I was charging the laptop via the USB 3.1 Type-C port. Pls confirm.

Moderator

 • 

25.7K Posts

November 25th, 2019 11:00

Hi!

Thank you for reaching the Dell Community Forum.

This is Deepti. I’ll be your dedicated assistant for this session.

Please do not worry about this. It will not cause any issue with the system.

-Deepti

16 Posts

November 25th, 2019 12:00

It is reassuring to know that my system won't be harmed due to this action.

Thanks for the clarification, Deepti.

Moderator

 • 

25.7K Posts

November 25th, 2019 12:00

You're welcome!

 

In case you need any further assistance, feel free to reach out to us.

 

Dell-Deepti

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