Unsolved
2 Posts
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518
Dell charged me twice for the same laptop, #4
Hello Sahana,
I have the same issue on bank charge. My bank account just notify me the 2nd-charge with the same amount for my laptop purchasing. I have contacted with my bank and they confirmed that my card has been charged by Dell. This would be very critical issue since there were many people getting the same problem like me.
Please help to resolve this issue and refund ASAP.
Thank you
Thach Le
2 Posts
0
December 9th, 2019 09:00
I am getting the same issue with you. How is your issue status now? Have you get refund from Dell?
DELL-Patel M
43 Posts
0
December 11th, 2019 11:00
Hello Thach Le,
I am sorry to learn about your unpleasant order journey. Please confirm your Name, Phone, Email with me in private message so that I can raise this internally to our sales experts. Rest assured we should do our best to get your query addressed.