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August 9th, 2020 12:00

Optiplex 3046 service tag not found

I'm trying to enter the service tag of the Optiplex 3046 I just bought second-hand at Goodwill, but the support website says no matches were found.  Please help!

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20.1K Posts

August 9th, 2020 12:00

The only reason you would need a tag is for warranty support, which has lapsed. Here is your model's driver and download page--

https://www.dell.com/support/home/en-us/product-support/product/optiplex-3046-desktop/docs

August 9th, 2020 13:00

Okay, thank you.  I wish it would just match the product and say that the warranty is expired rather than acting as if the service tag is invalid.  More clear messaging would be nice.  

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