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7822
inspiron 9100 will not start up
I was in class today and I put my inspiron 9100 into standby when I tried to get out of standby all i had was a black screen but my fan was going. My professor and I hooked up an external moniter and did the fn F8 and nothing came on the monitor well then we turned it completely off and tried to restart and my screen will still not come up but i can hear the fan going if someone has any suggestions i would appreciate it
dell inspiron 9100
windows xp pro sp/1
2.8 GHz pent 4 w/HT
512 MB Dual Channel DDR SDRAM @ 400 MHz RAM
64MB DDR ATI's MOBILITYâ„¢ RADEONâ„¢ 9700 AGP 8X Graphics
60 GB Ultra ATA HD
4x CD/DVD burner (DVD+RW/+R)
DELL-JohnM
877 Posts
0
September 9th, 2004 15:00
If your system will not power on try some or all of the following.
>Remove the ac adapter and the battery for two minutes then reconnect the ac adapter and try powering the system up.
>Remove the ac adapter, the battery, and the harddrive then put the harddrive back in and try it on ac power only.
>Try starting the system without the harddrive in the system.
>Remove hardware components one at a time and see if the system will start after that.
If the system will not power up with a certain hardware component install then that component may be faulty.
If the system will not power on no matter what, then the processor or motherboard may be faulty.
You can email Dell by Clicking Here for assistance.
Please include your system service tag and a description of the problem and troubleshooting done to try to resolve it.
You can also call Dell Technical Support. The phone number to contact our US Mobile Computing Hotline is 800-822-8965 for Corporate/Government Accounts or at 800-247-9252 for Direct accounts.
You will be connected to a Technical Specialist who will help you resolve the issue over the phone or arrange the appropriate service.
If you are outside of the United States, you will need to contact Dell in your global area.
Thank you for choosing Dell.
red_iris
4 Posts
0
September 18th, 2004 21:00