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Windows Update to ver. 2004 crash on XPS 13 7390
I am attempting to update to Windows ver. 2004 on my XPS 13 7390.
The system reboots, than approaches 25% of the installation process, reboots again (second time) and freezes to black screen.
Only possibility is restore previous system configuration.
The request from Windows Update to update the system is annoying considering that this machine won't update!
Can you help with this?
DELL-Cares
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February 16th, 2021 00:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.