21 Posts
0
2784
Aurora R12, dead after windows update
So I got my Aurora R12 with i9-11900FK, RTX3090.
Then I done the windows update. Now my R12 cannot boot anymore. It keeps turning on and off without any output to monitor, mouse, keyboard, etc.
What should I do?
r72019
6 Professor
6 Professor
•
5.3K Posts
0
April 7th, 2021 10:00
Clear CMOS. It might have rolled in an automatic BIOs update which went sideways.
r72019
6 Professor
6 Professor
•
5.3K Posts
1
April 7th, 2021 10:00
Fnt1025
21 Posts
0
April 7th, 2021 17:00
somehow the problem is solved now. I guess clear the CMOS helped. Thanks.
I followed the link here to clear the CMOS setting:
https://www.dell.com/support/manuals/en-sg/alienware-aurora-r11-desktop/alienware-aurora-r11-service-manual/clearing-cmos-settings?guid=guid-4a18ef2a-3315-4441-9f77-64b292e14842&lang=en-us
Fnt1025
21 Posts
0
April 7th, 2021 17:00
I did the CMOS reset following this: https://www.dell.com/support/manuals/en-sg/alienware-aurora-r11-desktop/alienware-aurora-r11-service-manual/clearing-cmos-settings?guid=guid-4a18ef2a-3315-4441-9f77-64b292e14842
No luck
Nollcraft
35 Posts
0
August 3rd, 2021 19:00
I have the same issue. CMOS clearing and replacing the CMOS battery did not work. R12 won't post after update. It appears an automatic update was pushed out beginning on July 17 2021. Lots of issues being reported since then.