XPS
Troubleshooting for Dell XPS laptops
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3476
March 16th, 2021 15:00
XPS9500 HDCP Compatible
The intel graphics command center shows it not HDCP compatible.
and I cannot stream 4k hdr content in Netflix.
4 people also have this problem
Responses(8)
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Zeelios
3 Posts
1
March 28th, 2021 09:00
I'm owning an XPS 9700 and having the same problem, the maxmimum resolution I can stream is FullHD.
Zeelios
3 Posts
1
April 17th, 2021 00:00
Me too, and Dell never give an answer for this.
DJaremko1982
1 Message
0
May 9th, 2021 06:00
Bump same here.......but with laptop xps 9700 aswell saying the same thing
jrivers9008
2 Posts
0
October 15th, 2021 08:00
Same thing happened here XPS 13 9300. I think it's the intel driver causes the problem. Flagship laptop can't stream NETFLIX in 4k, what a shame dell & intel.
SJM1987
1 Message
0
April 25th, 2022 07:00
Just looking to bump this one again. Has anyone had any feedback with resolving this issue?
iKing_H0LL0W
8 Posts
0
May 4th, 2022 09:00
Same issue. And the agent just told me "the device just isn't HDCP compatible!" Excuse me!!! I paid 3200 for this you better replace it or something!
Karan Dhabalia
1 Message
0
June 9th, 2022 07:00
I have same issue on XPS 17 9710 in intel Graphics Center it says Laptop In-built display doesn't support HDCP.
Although it's FHD not 4k but still should support 1080p HDR
DELL-Cares
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June 9th, 2022 07:00
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