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July 10th, 2003 11:00

Slow start with Latitude D600 and Win2K and odd command prompt issue

When starting, it takes an extraordinarily long time to start windows.  The boot goes through the "starting windows" screen quickly enough, but then it shows a blank desktop screen (just before the Login prompt) for about 2 minutes. 

The machine is fast enough and has enough RAM.  I assume that there must be some registry key that is incorrect.  

Second problem is that the command prompt comes up to a mapped drive, N: which shouldn't be a problem, but when I try to do a ping use any other system tool, it indicates that the command doesn't exist...until I change the drive to c:\winnt\system32\ I cannot use any of those commands. 

The "path" in the command prompt:

PATH=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Fi
les\ATI Technologies\ATI Control Panel;C:\Program Files\Common Files\Adaptec Sha
red\System;C:\Program Files\Microsoft SQL Server\80\Tools\BINN;C:\aereader\BLUE

Any ideas on either problem?

 

 

 

12 Posts

February 3rd, 2004 05:00

Adapter switching service can be found by clicking

start->run..

then type services.msc and press enter -> it should be at the top of the list. Right click for "properties" and  change startup type to manual or disabled. That will reduce the startup time to a tolerable level.

 

-Rami

2 Posts

February 3rd, 2004 14:00

Thanks for the reply, but I still do not have an adapter switching service in my services area.  Typing start / run Services.msc is the same thing as going to the control panel / admin tools / services area.  Already checked that.  I have also tried turning off the wireless system completely in BIOS...still slow.  I think my issue really is with the slowness in general.  I already have the D600's down to about a 30 second window once the initial background screen comes up...the problem is even THAT is too slow.  Some of you may grouse, but I have a budget to justify.  I cannot do so when the execs are saying they want there old laptop back becuase the new one is slower than the old one.

I can put a C600 laptop right next to a D600 laptop and the C600 will continuously get to the login screen faster than the D600.  The C600 is only a 600MHz machine, with 128MB of RAM and a 100BaseT connection.  The D600 is a 1.6GB processor, with 1GB of RAM and a Gigabit adatper.  Why is it so much slower to boot than it's earlier family members?  I think until DELL address's this isssue, they are going to get a lot of calls and emails regarding this issue.

Thanks again, but I am still stuck.

11 Posts

February 5th, 2004 15:00

I have problems as described here but mine are worse. It doesn't seem to matter what order I install drivers in. The machines will either hang before login, blue screen before login, or blue screen right after login after all windows updates and drivers are installed. If I install all of the drivers first, it craters during windows updates. If I install drivers after windows updates, it craters on the video driver install (which was the last driver installed). This is happening with all of our Dell D600's in my College at this University. I need help Dell! Thanks.

Message Edited by trentg on 02-05-2004 11:45 AM

Message Edited by trentg on 02-05-2004 12:32 PM

12 Posts

February 6th, 2004 06:00

Sorry, don't know what I was thinking. I can tell you that the 30 sec is the best I could do also. The problems started coming up around SP4 release time. I was installing a single d600 (SP3) with latest hotfixes and everything was fine. Just before releasing the computer I checked for new updates from Microsoft and tadaa - the long wait. I guesstimate that it was some MS fix just before SP4 was released (there was the issue of slow shutdown too!) and a driver that is included with D600 that does it.

I was expecting Dell to fix it but I already gave up hope. There is always HP... BTW we have about 100 laptops.

11 Posts

June 25th, 2004 09:00

Don't know if this helps but I have a slow login with all my D600's and found that it appears to be Mobility Radeon 9000 Graphics adapter that causes it. I built the D600 with a clean install  of XP and just added the network card to get it logged on to our network and it was fine. As soon as I installed the ATI adapter software it slowed it down! Tried different ATI drivers but no change so far.
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