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lilarnz

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9 years ago

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lilarnz

7 Posts

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February 13th, 2018 18:00

(Redirected) Alienware X51 bios update fail

I was updating my BIOS when the update froze my computer. Since then, i haven't been able to open it. It stays open for about 1 and a half second before shutting down.

I can't even access the BIOS recovery menu.

i Tried to recover it from a usb drive, but my pc doesn't stay open long enough to be able to do anything.

what are my options?

  • Eimy_B

    6 Operator

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    Posted February 15th, 2018 11:00

    Hi @lilarnz,

    What's your system revision?

  • lilarnz

    7 Posts

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    Posted February 15th, 2018 16:00

    hello, if you're talking about the number besides the name of my motherboard it's A00. 

    My motherboards name is IPSKL-sc 

    thank you for your time.

  • Eimy_B

    6 Operator

    4365 Posts

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    Posted February 19th, 2018 08:00

    Is your system an X51 R1, R2 or R3?

  • lilarnz

    7 Posts

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    Posted February 26th, 2018 13:00

    Neither the site modified my question but in the beginning i wrote that my pc was an aurora r5 

    sorry for the delay 

  • Tesla1856

    10 Wizard

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    Posted February 27th, 2018 22:00


    @lilarnz wrote:

     i wrote that my pc was an aurora r5 


    An Aurora-R5 has the ability to flash the firmware directly from the BIOS (or at least the F12 boot-menu).

    But its gonna have to BIOS-Post (start-up) first.

    Try removing the CMOS battery for a while. Grab the Aurora-R5 PDF Service Manual.

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • lilarnz

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    Posted March 12th, 2018 17:00

    Even after removing the cmos battery the computer doesn't stay open long enough to access the boot menu  with F12

  • Tesla1856

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    Posted March 12th, 2018 19:00

    Yeah, that's bad.

    Like I said, if you can't manage to get the motherboard to Post, so you can access F12 menu or BIOS menu, you will have to replace it.

    There should also be a CMOS Reset jumper on the motherboard. Did you ever read Owner's Manual?

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • lilarnz

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    0

    Posted March 13th, 2018 17:00

    No i haven't is the information for reseting my cmos in there?

     

     

  • lilarnz

    7 Posts

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    Posted March 13th, 2018 18:00

    I've now read the manual and tried to switch the cmos jumper to p216 and then back to p217 before booting my computer with no success. should i switch the jumper to p216 and try to boot my computer then?

  • 704

    0

    Posted October 17th, 2018 11:00

    I have an r3 with the same problem