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omgazombiefox

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omgazombiefox

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36 Posts

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787

April 17th, 2018 11:00

Customer Care alienware

So i got a exchange order but never received the product in being bounced around from customer care to Alienware tech support they cancelled my exchange order do to a processing issue no one seems to be helping me at all at this point

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  • Alienware - Rodrigo

    9 Technologist

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    4398 Posts

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    Posted April 17th, 2018 14:00

    Hi, 

    I sent you a PM regarding your exchange order, please check the message. We will continue to follow up from our end. 

  • omgazombiefox

    1 Rookie

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    36 Posts

    707

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    Posted April 18th, 2018 16:00

    I have not heard from anyone what's going on