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Avamar licensing proccess
Hi everybody
Regarding roadmap of installing license in Avamar serwer:
As far as I know:
I have to run gathergsankeydata on utillity node and enter approprioate CN -xxxxxx number and A - xxxxxxxx number
in result license file *.xml is generated
According to "Avamar server Software installation manual" to get license we have to upload xml file to Avasphere customer support site, but there is no such site, so please let mi know where I can generate it?
On Powerlink site in License Management section there is no any link to Avamar software.
thanks
ernest
1057
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Posted December 16th, 2009 10:00
ok
As I see it is impossible to create new account on this site, couse my company ( I dont know why ) is no recognized as partner comapny so way with SR is the one
thanks for help
ernest
1057
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Posted December 21st, 2009 08:00
Hi Ernest,
If I were you I would contact your EMC Sales representative and ask them to help clear up any problems if your company should have access to the Avamar licence generation facility.
Things may have changed but last time I checked it was only possible to have a login to the Avamar 'extranet' by being an authorised EMC partner and having completed the Avamar installation training course. If both those conditions were not met then the person would not actually be authorised to install Avamar.
Best of luck1057
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Posted September 22nd, 2010 02:00
Yes, call your EMC guys and ask them to do it for you.
I think their process of moving Avamar into the EMC fold is still ongoing and the licensing process isn't quite there yet.
clevya
117 Posts
1057
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Posted December 16th, 2009 09:00
Hi,
You can generate your license here : http://www.avamar.com/avateamextranet/login.aspx
If you do not have access the license can be generated by opening an SR with support.
Regards
Adam