Hello,

It's my first post here, so I hope I am posting in the right place.

I am trying to merge multiple avamar accounts from a unique Netapp filer in order to allow multiple simultaneous backups.

I would map vfiler straight to accelerator node but it seems that we currently couldn't, so I planned to have multiple accounts with specific dataset for a best readability by the servicedesk's users when they will restore.

I saw that I have to combine these accounts if I don't want to have crash with multiple backups.

But, there is always a "but", I am stucked on the domain question. I explain.

I followed the EMC Avamar 6.0 NDMP Guide and all was great.

I created two avamar accounts for my filer with avsetupndmp command and registered them into a specific avamar domain previously created with Avamar Administrator.

Ok, I can see both of them under /mydomain on Avamar Administrator.

Then, I ran again avsetupndmp to combine these two accounts but I got always an error when he asked me for the domain from wich I want pick up the first account to combine.

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avsetupndmp version 5.0

Configure systems for backup and restore.

avsetupndmp will stop all running agents, do you wish to continue Y/N? : Y

avagent Info: ------------------------------------------------------------

avagent Info: Client 'my2ndaccount' in directory '/usr/local/avamar/var/my2ndaccount'

avagent Info: Client Agent my2ndaccount not running.

avagent Info: ------------------------------------------------------------

avagent Info: ------------------------------------------------------------

avagent Info: Client 'my1staccount' in directory '/usr/local/avamar/var/my1staccount'

avagent Info: Client Agent my1staccount not running.

avagent Info: ------------------------------------------------------------

Configure Avamar Server parameters.

Reading /usr/local/avamar/etc/usersettings.cfg...

Reading /usr/local/avamar/etc/agentsettings.cfg...

Network address or DNS name of the Avamar Server [UTILITYNODE.DOMAIN.DN]:

Root password of Avamar Server (UTILITYNODE.DOMAIN.DN) [*****]:

Enable support for multiple simultaneous backups Y/N? (IMPORTANT: Requires 8 or more GB of RAM) : Y

Writing /usr/local/avamar/etc/usersettings.cfg...

Successfully wrote '/usr/local/avamar/etc/usersettings.cfg'

Writing /usr/local/avamar/etc/agentsettings.cfg...

Successfully wrote '/usr/local/avamar/etc/agentsettings.cfg'

Writing /usr/local/avamar/var/my2ndaccount/.avagent...

Writing /usr/local/avamar/var/my1staccount/.avagent...

Copying .pin files to existing configurations.

`/usr/local/avamar/var/my2ndaccount/ndmp-netapp.pin' -> `/usr/local/avamar/var/my2ndaccount/ndmp-netapp.pin-backup'

`/usr/local/avamar/bin/ndmp-netapp.pin-' -> `/usr/local/avamar/var/my2ndaccount/ndmp-netapp.pin'

`/usr/local/avamar/bin/unix-progress-avtar.pin-' -> `/usr/local/avamar/var/my2ndaccount/unix-progress-avtar.pin'

`/usr/local/avamar/var/my1staccount/ndmp-netapp.pin' -> `/usr/local/avamar/var/my1staccount/ndmp-netapp.pin-backup'

`/usr/local/avamar/bin/ndmp-netapp.pin-' -> `/usr/local/avamar/var/my1staccount/ndmp-netapp.pin'

`/usr/local/avamar/bin/unix-progress-avtar.pin-' -> `/usr/local/avamar/var/my1staccount/unix-progress-avtar.pin'

Done copying .pin files

Configure individual system parameters.

The following systems are configured:

  my1staccount             /usr/local/avamar/var/my1staccount

  my2ndaccount             /usr/local/avamar/var/my2ndaccount

Choose an action:

1. Add a new system

2. Edit an existing system

3. Remove a system from the list

4. Combine accounts

5. Exit setup

Enter action: [5]: 4

Enter domain to combine FROM: mydomain

Choose the system Account to Combine FROM:

1. my1staccount

2. my2ndaccount

3. Exit selection

Enter number [3]: 1

> Error: Source account [/mydomain/my1staccount] is unregistered and/or domain does not exist.

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"mydomain" is the Avamar Domain where my two accounts have been registered before and I thought it is what he asked me for but perhaps not after all...

Is there something I am doing wrong ?

I waited some times before try again but still same error.

I continue to search but your help is welcome.

Thanks by advance.