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YDroid

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December 17th, 2009 08:00

CAVA with Symantec

Hi,

We recently migrated from McAfee to Symantec (SEP 11.0.5) and now comes the task of setting up CAVA with Symantec. So far i am not having any luck with it. I did as follow

1. Downloaded Symantec Scan Engine 5.2 and installed on a machine with SEP client already on it.

2. Setup Symantec scan Engine as per the documentation to work with ICAP etc etc

3. Installed CAVA

4. Have cava user in local admin groups

5. Start CAVA service with cava domain user account

6. Start Symscan.exe with cava domain user account

7. My cava domain user is member of local administrators on the CAVA machine

8. Now when i change the ip address in CIFS management and point to my new machine i get following notifications from Celerra and Antivirus stops on Celerra

Dec 17 11:24:25 2009 DART:VC:ERROR:6 Slot 2: 1261067063: No virus checker server is available. Virus checking is stopped.

Dec 17 11:24:25 2009 DART:VC:ERROR:9 Slot 2: 1261067063: Error on server 192.168.100.38: ERROR_AVINTERFACE, RPC program version 3, CAVA release: 3.6.2, AV Engine: Symantec SAV SE.

Dec 17 11:24:25 2009 DART:VC:NOTICE:17 Slot 2: 1261067063: The virus checker is started.

Can anyone let me know what is that i am missing here

Thanks,

  • ashxos

    142 Posts

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    Posted January 19th, 2010 23:00

    We are also facing the same problem.

    Have you got any solution.

    I am gonna put SR for this.

    .::[ashX]::.

  • Peter_EMC

    674 Posts

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    Posted January 20th, 2010 00:00

    Have you checked the eLab Navigator for supported Antivirus Software?

    The only supported Antivirus Solution from Symantec is Symantec SAV for NAS

    Symantec SEP is not supported.

  • ashxos

    142 Posts

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    Posted January 20th, 2010 00:00

    We have already installed Symantec Endpoint Protection (11.0.4000.2295) on one of the Server and it is working with CAVA verywell.

    4 Checker IP Address(es):
    172.24.1.175     ONLINE  at Wed Jan 20 08:53:55 2010 (GMT-00:00)
                     RPC program version: 3
                     CAVA release: 4.2.2, AV Engine: Symantec NAV CE
                     Last time signature updated: Fri Sep 25 15:22:46 2009 (GMT-00:00)
    172.24.1.62      OFFLINE  at Wed Jan 20 08:53:54 2010 (GMT-00:00)
                     RPC program version: 0
                     Pre 3.0 CAVA
                     No signature date
    172.24.3.61      ERROR_AVINTERFACE  at Wed Jan 20 08:53:54 2010 (GMT-00:00)
                     RPC program version: 3
                     CAVA release: 4.2.2, AV Engine: Symantec NAV CE
                     Last time signature updated: Wed Jan 20 05:49:38 2010 (GMT-00:00)
    172.24.6.21      ONLINE at Wed Jan 20 08:53:54 2010 (GMT-00:00) <------------------Symantec Endpoint Protection (11.0.4000.2295)
                     RPC program version: 3
                     CAVA release: 4.2.2, AV Engine: Symantec NAV CE
                     Last time signature updated: Wed Jun  3 10:47:00 2009 (GMT-00:00)

    .::[ashX]::.

  • ashxos

    142 Posts

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    Posted January 20th, 2010 02:00

    One thing we have obvserved.

    CAVA is getting run successfully on 32 Bit Windows Server 2003

    And we are trying to install it on 64 bit Windows Server 2008. Many be Software is different for 64 Bit.

    I have Contacted for this 64 bit version.

    Thanks

    .::[ashX]::.

  • Peter_EMC

    674 Posts

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    Posted January 20th, 2010 02:00

    Maybe it is working, but EMC does not supported this configuration
  • 1657

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    Posted January 20th, 2010 08:00

    What release of DART are you running?  You'll probably to upgrade to CAVA 4.5.1 - I've used the 64-bit code from this installer with McAfee 8.7.i.  So far, so good!
  • Rainer_EMC

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    8645 Posts

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    Posted January 20th, 2010 11:00

    pilslp wrote:

    Maybe it is working, but EMC does not supported this configuration

    better said - Symantec itself doesnt support Endpoint Protection or SAVCE for use with NAS devices - they want you to buy the Anti Virus for Network Attached Storage (SAV NAS) product  http://www.symantec.com/business/antivirus-for-network-attached-storage

    EMC cannot support a combination that the AV vendor doesnt want to support

    Rainer

  • thoratvikas

    18 Posts

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    Posted January 18th, 2017 12:00

    Hi Ashish,

    How the CAVA server for Symantec Endpoint worked for you?

    I am trying to achieve the same but unable to configure virus checker as Online on Data Mover.

    Followed all right steps and procedure at both sides (CAVA & Data Movers).

    Please, help.

    Thanks.

  • thoratvikas

    18 Posts

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    Posted January 20th, 2017 02:00

    Thanks Ashish for great and timely help.

    It is working now and no issues found.

    Cheers!

  • Rainer_EMC

    6 Operator

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    8645 Posts

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    Posted January 20th, 2017 06:00

    thoratvikas wrote:

    Thanks Ashish for great and timely help.

    It is working now and no issues found.

    Cheers!

    could you explain how you solved your initial problem ?