I'll give it a try and see if it works.

Thanks

Well tried all the information there....can't login using 192.168.1.1/setup

So how do I reset the username and password???

i would reset the password

https://support.emc.com/search/?text=how%20to%20reset%20clariion%20password

did you try this ?

How can we console into Clarion CX4-240

Is there no way to login to the management port using the IP?

I just don’t know the IP.

i am afraid you will need to find "remote hands" to assist you with this.

No --- unfortunately I am not anywhere near the data center.

Roger that……they just have prosphere in place here as well and I know if I change username and password on the system, I will have to also advise prosphere of the changes as well.

Thanks for all your help and support’

is this box under active maintenance contract ?

that would be IP/setup ..you still need to have the credentials to login on that webpage.