Hello everyone,

I am trying to know how i can calculate the wait time metrics for a disk in clariion environment using SMI-S provider. What i came to know from SNIA site that wait time is calculated as follows:

Wait Time = Response Time - Service Time

Can somebody please let me know if the above formula is correct or not for calculating wait time metric?

I can build correctly response time and service time metrics as per SNIA reference. These metrics are validated as well using Solar-wind storage manager and correct as well. Only difference is coming in wait time metrics. Any input on this highly appreciated. Thanks in advance!