Hello I could really use a little help here. I purchased two Alienware 27 monitors, I’ve received one but the other is still in pending the one that’s in pending has shipped out and is at the local FedEx facility. I’ve  spoken directly to FedEx and with Dell costumer support once a day for the past four days. FedEx is more than willing to help me but with the restrictions placed on the package there is nothing that can be done until Dell contacts FedEx. Here is where the problem is no one from Dell has contacted Fedex, my package has been sitting at the facility since 10/24/20 the items were purchased on the 20th and I payed for express shipping. All around this has been a nightmare with very little help from Dell’s costumer support 800# I don’t even know what my options are at this point I think I’d much rather cancel the order and receive a refund or to just get an answer as to when I’ll get my monitor. The sad thing is, is that I saved every penny I could for the past two years to finally get an Alienware computer setup and now I’m left holding the Bill for something that I’m not sure I’m going to receive.