placed a business order nov27  eta was 12-4   followed up order was cancelled...no explation....no email   ..called and was on hold for 20n min    found out that dell financial services would not ok....I had been approved for 15K credit limit and had a letter to that effect.....bottom line I was on phone yesterday 1hr 33min..and asked for order to be expedited...a second order was submitted with a delivery date of today.....(12-8)   order has not yet shipped????

I suggest order support is improved without long delays on telephone

communicate with customers!!!!  why  aren't I getting emails with order status....amazon sends emails and texts to my constantly..

why should anyone buy from you with such poor service?.....you do send me sales emails constantly and when I do try to buy, you make it as difficult as possible...there is just no excuse for such poor online marketing.....dell should be ashamed....id email Michael dell if I had his address..

 

923237974

  order cancelled

929130546

eta 12/8   not shipped?????

account 6879450212004077720