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Julia94

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5 years ago

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Julia94

3 Posts

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March 7th, 2021 11:00

6 beeps error

Hi,

I have an Inspiron 580 MT : Intel Core i5 Prozessor 760(2,80GHz,8MB) desktop and it isn’t starting up. It’s giving me 6 beeps (6 beeps - pause - 6 beeps - pause ...) which I’ve looked up. It means Video Bios test failure, but I have no idea what to do now. Can anyone please help? Thanks.

Julia

  • Mary G

    6 Operator

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    Posted March 7th, 2021 13:00

    Did you see this? https://www.dell.com/support/kbdoc/en-us/000124349/understanding-beep-codes-on-a-dell-desktop-pc

    6 beeps means a video card or chip failure on that chart.

  • Julia94

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    Posted March 8th, 2021 07:00

    That's what i wrote. I already looked it up. But i have no idea how to fix it now. Do i have to buy a new chip/video card?

  • Mary G

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    Posted March 8th, 2021 09:00

    Check all cable connections for a tight fit first--cables can loosen sometimes. Remove them and put them back. A new card does not cost too much for mid range video card. 

  • RoHe

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    Posted March 8th, 2021 10:00

    If what @Mary G  suggested doesn't help, you may also want to try re-seating the video card in its slot too. And reset BIOS at the same time, which would clear the error, assuming the card hasn't died:

    1. Power off, unplug
    2. Press/hold power button for ~15 sec
    3. Open case and remove motherboard battery (check Service Manual for details)
    4. Press/hold power button for ~30 sec
    5. Re-seat video card in its slot (#23 in diagram on page 38 in Service Manual)
    6. Reinstall battery (Time for fresh CR2032 3-volt coin cell battery? ~$2)
    7. Close up and connect mouse, monitor and keyboard
    8. Reboot
  • Julia94

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    Posted March 8th, 2021 15:00

    Thank you for your help!

    I will try it. But i have a question? Does my PC even have a graphic card? In that case what do i have to replace?

    Sorry if my question is dumb,

    Julia

  • RoHe

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    Posted March 8th, 2021 15:00

    @Julia94  The error message implies you have an (optional) add-in video card. If you have an add-in video card, it will be in the area marked by the green box. If you only have onboard video (standard), those 2 ports are in the area marked by red box.

    If you have add-in video card, the 2 onboard ports are disabled, so the monitor(s) has to be connected directly to the add-in video card.

    If it turns out the add-in video card died, you could physically remove it from the motherboard slot and connect a monitor directly to either the onboard HDMI or VGA port, until you get a new add-in video card, or if you don't want to buy a new add-in video card.

    Using an onboard video port may affect PC's performance. And given a choice, use the onboard HDMI port which is a digital signal, while the onboard VGA port is a low quality analog signal.

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