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dvtrv

updated

6 years ago

D

dvtrv

16 Posts

0

509

April 23rd, 2020 11:00

Battery Detected n charging issues

Hi,

my Dell inspiron 3525 15r purchased 2013 running W8.1

my batter either; detected and charging for only short period of time or Plugged in n not charging or just not recognised at all.

ive followed as many instructions to resolve my issue but no joy.

ive even purchased new battery but no joy.

im unable to enter Bios as detection of battery needed.

does anyone have any further suggestions please?

thanks in advance for any assistance 

  • dvtrv

    16 Posts

    368

    0

    Posted April 29th, 2020 01:00

    No issue was not resolved 

  • AdrianG001

    6 Operator

    3958 Posts

    365

    0

    Posted April 29th, 2020 02:00

    Remove Charging pin from Laptop socket.

    Click start and type device in the search field, then select “Device Manager“.

    You can also find Device Manager by right click on the “My Computer” icon.

    Expand the Batteries category and right click the “Microsoft ACPI-Compliant Control Method Battery”, then select Uninstall.

    Right and Click “Scan for hardware changes”

    Wait for 10 seconds and Plug in Charger again.

    If it doesn't work, reboot and try the same steps again.

    It's working for me

  • Mary G

    6 Operator

    20095 Posts

    338

    0

    Posted April 29th, 2020 11:00

    Batteries last 18-24 months on average. You have a 7 yr old model long out of any warranty. It is not worth spending any money to replace the battery and you would not fine a genuine Dell replacement battery on such an old model. Batteries are warrantied only for the first year. No manufacturer covers batteries on old computers. Read the Dell info about batteries. It includes this--

    Note: Like most laptops, Dell laptops use lithium-ion batteries, which can swell due to battery age, the number of charge cycles, or exposure to high heat. While a swollen pack does not represent a safety concern, you should not use damaged or swollen components. If you have an issue with a battery pack swelling, we recommend discontinuing use and replacing it with a Dell-authorized battery.