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Dell Inspiron 5502 error code
I've had this device for just over 2 years now. I'm getting a weird error code of which I can not find the code in the service manual. 1 amber followed by 4 white. That is after a CMOS reset after a day of this device refusing to show any sign of life. The touch display is no longer working, but the display does work. When in the bios running a full system test it said 'Cables: Failed'. However upon looking inside the system for a second time, I do not immediately see any cables that may be damaged or unplugged. Attached is a photo of the error code I received after the bios system check.
Background info on this system:
I paid $750 for this computer in late April of 2021. I had a issue in February of 2022 that required me to send this device in for repairs. Last April I decided to extend my warranty with dell due to a fear that this system would have issues again. I decided against it this year do to a tighter budget and a thought that these issues where gone permantly. It appears I may have made the wrong call.
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The 1,4 error is a faulty battery.
The other issue is likely a damaged or loose display cable. Service manual here:
https://www.dell.com/support/home/en-us/product-support/product/inspiron-15-5502-laptop/docs
Unplug and reconnect the display cable(s). Before doing so, disconnect the battery from the system board and hold the power button for 30 seconds.
A CMOS battery error would be 3 Amber and 1 White. @ejn63 is referring to the laptop main battery. And assuming your system is around 1 1/2 to 2 years old that would be just about the time for the battery to be replaced.

I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
AdrianG001
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Posted May 10th, 2023 02:00
Are your laptop battery and AC adapter original dell parts or did your replace them ?

Ryanver07
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Posted May 7th, 2023 16:00
For now, yes it does boot. Yes., It does hold a charge.